Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

MultCloud Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

MultCloud mentions (7)

• No help from Google. TL;DR- don't trust them with your data

  I just used multcloud.com to transfer all of my photos to Dropbox. Im pretty sure it retained all of the original photo data and was way easier than that takeout bullshit. Source: about 3 years ago

• Google Workspace emailed me saying i reached my limit

  Better use Rclone for this. I don't have very much experience using rsync, but I know Rclone would do this job very fine. If you don't want to get a VPS or run Rclone locally, you could consider a service like multcloud.com to migrate from Google Drive to Dropbox. Source: about 3 years ago

• please teach me a fast way to copy/sync all photos in Google photos to another cloud storage without download, I deleted these photos in my Android smartphone

  I did some Googling, and found there's a service called MultCloud. Source: over 3 years ago

• Gmail/Google Workspace Drive Migration

  I might have found a workaround if no one else has any other idea. This site (multcloud.com) is for transferring between clouds. Source: about 4 years ago

• Google Photos migration tool

  I have tried multcloud.com, cloudsfer.com end some minor ones. None of these are accurate IMHO. They are not able to move all contents leaving me with an issue to check hundreds of items. Also they do not provide a simple feature: move ALL from A to B, period. I do have loose photos and many Albums I would like to preserve. Sadly, Google Drive desktop client is not able to create Albums based on directories. Source: over 4 years ago