Freshdesk VS Makerkit.dev
Compare Freshdesk VS Makerkit.dev and see what are their differences
Remote support software that just works. Securely access attended or unattended computers from anywhere.
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Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Makerkit.dev
ShipFa.st
supastarter
Nexty.dev
MkSaaS
SaaSykit
StarterKitPro
Next SaaS Starter
Makerkit is a production-ready SaaS starter kit built with Next.js App Router and Supabase that helps developers launch faster.
It provides a robust foundation with built-in authentication, team management, billing integration, and Super Admin - all powered by a modular architecture that makes customization and maintenance a breeze.
Whether you're building a B2B or B2C application, Makerkit handles the complex infrastructure so you can focus on building your product's unique features using modern tools like TypeScript, React, and Tailwind CSS.
Freshdesk Makerkit.devNo Makerkit.dev videos yet. You could help us improve this page by suggesting one.
Makerkit.dev's answer:
Indie Hackers and Companies who want to launch quickly, without compromising on quality.
Makerkit.dev's answer:
Makerkit uses Next.js 15 (App Router), Supabase, React.js, Typescript and Stripe.
Makerkit.dev's answer:
Makerkit stands out by offering a truly modular architecture built with Turborepo, where core features like auth, billing, and notifications live in their own packages for better maintainability.
While most starters lock you into specific patterns or providers, Makerkit gives you flexibility with a multi-account system supporting both B2B and B2C scenarios, provider-agnostic billing, and edge-ready deployment options.
Beyond the basics, it includes production-ready features like multi-factor auth, real-time notifications, and team permissions - all built with Supabase, TypeScript, React Query, and modern tooling to make development a genuine pleasure.
Makerkit.dev's answer:
While other starters give you basic auth and a dashboard, Makerkit provides a genuinely modular foundation with the real features SaaS products need - like multi-factor auth, team permissions, real-time notifications, and provider-agnostic billing, all organized in clean, maintainable packages using Turborepo.
You get a first-class developer experience with TypeScript, React Query, and modern tooling, plus the flexibility to support both B2B and B2C scenarios, different payment providers, and edge deployment options.
Best of all, Makerkit is actively maintained with regular updates and responsive support, so you're building on a foundation that grows with your needs rather than painting yourself into a corner.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Makerkit.dev. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
Price: $299 (Pro, individual) / $599 (Teams, 5 collaborators) - one-time, lifetime access URL: makerkit.dev. - Source: dev.to / 3 months ago
I saw these ones mentioned in an HN comment: - https://achromatic.dev - https://makerkit.dev - https://www.spirokit.com/ - https://saasykit.com/. - Source: Hacker News / over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ShipFa.st - The NextJS boilerplate with all the stuff you need to get your product in front of customers. From idea to production in 5 minutes.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
supastarter - The boilerplate for your next web app built on top of Supabase and Next.js.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Nexty.dev - Launch your SaaS in days, not weeks. Nexty.dev is a production-ready Next.js and Supabase starter template for building modern SaaS applications. Launch your content, AI, or subscription service faster.