Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

machine-learning in Python Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

machine-learning in Python mentions (7)

• Data science and cybersecurity with python project

  After that you should probably look at some very basic ML tutorials. I just googled it, I have no idea if this is good https://machinelearningmastery.com/machine-learning-in-python-step-by-step/. Source: over 3 years ago

• Ask HN: How can I learn ML in 6 months as a teenager?

  Few different approaches based on search engine 'ml with python': Work though use cases / examples : https://www.databricks.com/resources/ebook/big-book-of-machine-learning-use-cases On-line class(es) / step by step projects: * https://bootcamp-sl.discover.online.purdue.edu/ai-machine-learning-certification-course * https://www.w3schools.com/python/python_ml_getting_started.asp *... - Source: Hacker News / over 3 years ago

• Are these CS courses enough CS knowledge for ML engineer?

  MLE: ALL OF THE ABOVE (this is important - pure machine learning skills generally won’t make you hireable unless you’re doing a PhD and/or are a genius) Plus: 1. https://machinelearningmastery.com/machine-learning-in-python-step-by-step/ 2. https://www.coursera.org/learn/machine-learning 3. https://www.3blue1brown.com/topics/neural-networks. Source: over 4 years ago

• how to do i train an AI

  Have you seen this? https://machinelearningmastery.com/machine-learning-in-python-step-by-step/. Source: over 4 years ago

• Python Data Science Project Ideas (+References)

  Machine learning models Fine-tune existing machine learning models for improved accuracy, or create your own custom models. - Source: dev.to / over 4 years ago