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HyperHelp is an AI-powered website chat that turns your existing content into accurate, branded conversations. Point HyperHelp at your website or docs, and it deep-crawls your pages, chunks the content intelligently, and indexes it with hybrid search โ combining keyword and vector retrieval so visitors get the right answer, not just a similar one.
Every response cites the source page, so visitors can verify and explore further. A built-in lead capture form collects contact details inside the chat, at the moment of highest intent.
Freshdesk HyperHelpNo features have been listed yet.
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HyperHelp's answer:
Growing B2B and B2C SaaS companies (10โ200 employees) with a public website, docs, or help center.
HyperHelp's answer:
HyperHelp is the only AI website chat that combines all four in one tool:
All zero-code, fully branded, live in minutes โ at a flat price ($39/$109/$499, cancel anytime) with no per-resolution metering or credit math.
HyperHelp's answer:
Because HyperHelp is built for accuracy you can verify, not chatbot theater:
In short: accurate, verifiable, lead-capturing chat at a price you can predict.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: almost 3 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Dialogflow - Conversational UX Platform. (ex API.ai)
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
SiteGPT - ChatGPT for every website.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
ChatBot - Easy to use chatbot platform for business