Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Entity Framework
Sequelize
MyBATIS
Hibernate
Quick Objects
Mikro orm
Dapper
Doctrine
Freshdesk Entity FrameworkFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Entity Framework might be a bit more popular than Freshdesk. We know about 15 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago
For the simplicity we will use MSSQLProvider to fetch the data from the database. This class has basic functionality, if you want to create complex database queries, for example JOIN, you'd better use something like Entity Framework. - Source: dev.to / about 2 years ago
I only wanted to give a simple preview of what can be done with Entity Framework, but if this is something that interests you and you want to go further in-depth with all the possibilities, I recommend checking out the official docs where you can also find a great tutorial which will guide you through building your very own .NET Core web application. - Source: dev.to / about 3 years ago
Entity Framework documentation hub - Entity Framework is a modern object-relation mapper that lets you build a clean, portable, and high-level data access layer with .NET (C#) across a variety of databases, including SQL Database (on-premises and Azure), SQLite, MySQL, PostgreSQL, and Azure Cosmos DB. It supports LINQ queries, change tracking, updates, and schema migrations. Source: about 3 years ago
You can create the DAL using your existing code or start using a Object Relational Mapper like Entity Framework which will do a lot of the work for you, check this out here: https://learn.microsoft.com/en-us/ef/ also check out LINQ. Source: over 3 years ago
And, possibly (not strictly speaking necessary but very useful) Entity framework as a backend part of it. Source: over 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Sequelize - Provides access to a MySQL database by mapping database entries to objects and vice-versa.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
MyBATIS - MyBatis is a top-rated SQL-based data mapping solution used by Programmers, Software Engineers, and Database Architects for developing object-oriented software applications.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Hibernate - Hibernate an open source Java persistence framework project.