Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

CPPS.io Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

CPPS.io mentions (5)

• old cracked servers

  If you're still interested, you can emulate that on a few legacy servers like OldCP, CPPS.io, and CPPS.to. Source: about 3 years ago

• i need to report a CPPS to disney

  No its not I want the safety to kids, a bunch of kids are learning about CP because they see people talking about how it was nice and how there is private servers now. So some kids go and try to find CPPS and if they find cpps.io they might get in danger... Sorry if I lack grammar or anything that makes you think this is a shitpost all I want is to play CP without having those dangers or kids having those dangers.... Source: over 3 years ago

• First time posting on this site, love Club Penguin a lot, still remembering my old puffles and friends, I'd like to share some art with you guys I made about the game!

  Https://cpps.io download this club penguin private server its super fun and you can obtain all clothing items ever made on club penguin and customize your penguin. Source: about 4 years ago

• Is CPRewritten shutting down?

  I only know of https://www.cpps.to/ or https://cpps.io/ but I can't speak for how safe or updated they are or if they are even working. Source: over 4 years ago

• Is there an unmoderated club penguin server

  Not really sure if they're safe but here you go Http://www.penglyfe.com/ Https://penguinoasis.online/ Https://cpps.io/. Source: over 4 years ago