Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

aws-cli Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

aws-cli mentions (9)

• Zsh 및 쉘 환경 설정 가이드

  Aws-cli GitHub Ohmyzsh aws plugin. - Source: dev.to / 7 months ago

• Top 10 CLI Tools for DevOps Teams

  The AWS CLI is a must-have tool if your team relies on Amazon Web Services. It lets you effortlessly interact with AWS services, orchestrate resource management, and automate tasks from the comfort of your terminal. Once you get used to the tool, you'll notice how convenient and quick it is to fit into your processes – especially compared to going through AWS's web-based user interface. - Source: dev.to / almost 3 years ago

• s3fs-fuse - allows to mount your s3/minio bucket link to your local directory

  s3fs allows Linux, macOS, and FreeBSD to mount an S3 bucket via FUSE(Filesystem in Userspace). s3fs makes you operate files and directories in S3 bucket like a local file system. s3fs preserves the native object format for files, allowing use of other tools like AWS CLI. Source: over 3 years ago

• Event Based System with Localstack (Elixir Edition): Uploading files to S3 with PresignedURL's

  And this is the init_localstack.sh file content, a unique thing about localstack its that you can move all strings like an aws-cli tool, also the container deletes all the content and config once the container stops, so the script file must create all the resources that you need from Localstack. - Source: dev.to / over 3 years ago

• Dev corrupts NPM libs 'colors' and 'faker' breaking thousands of apps

  What makes GitHub's actions shitty? Marak's colors had 22 million downloads, including aws-cli. Blanking out a large repository like that, without so much as a warning, is irresponsible and choosing to partake in conspiracy theories is even more so. Source: over 4 years ago