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Formstack VS UserVoice

Compare Formstack VS UserVoice and see what are their differences

Formstack

Use our drag and drop online form builder for surveys, registrations, payment collections, lead generation and more. Our online forms offer robust features and 50+ integrations that allow you to automate workflows, capture leads & more.

Rating
0 reviews
To be Vibe Voted
Alternatives Is it good?
UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Rating
0 reviews
Promote on VibeVoted
Alternatives Is it good?
Warmup Inbox
Warmup Inbox is a tool that automates the process of warming up your email inboxes, raising your sender reputation and inbox health automatically. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, UserVoice should be more popular than Formstack. It has been mentioned 8 times since March 2021.

social mentions
1 vs 8
Forms And Surveys popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Formstack
UserVoice
Website formstack.com uservoice.com
Pricing
Official pricing
—
Company — Startup from the United States
Listed in
Surveys Forms And Surveys Form Builder Marketing Tools +1
Feedback Customer Feedback User Feedback Help Desk +1

Features and specs

What each product offers, as listed by its team.

Formstack 5 features
UserVoice 6 features
  • Ease of Use
    Formstack offers a user-friendly interface that makes it easy for non-technical users to create forms without the need for coding knowledge.
  • Variety of Templates
    The platform provides a wide range of customizable templates for various purposes such as surveys, contact forms, and event registrations, which can save time for users.
  • Integrations
    Formstack integrates seamlessly with a plethora of third-party applications including CRM systems, email marketing tools, and payment gateways, enhancing its versatility.
  • Security Features
    With advanced security measures like SSL, data encryption, and compliance with standards such as GDPR and HIPAA, Formstack ensures data privacy and integrity.
  • Powerful Analytics
    The platform provides robust analytics and reporting tools, which help users to gain insights from form submissions and improve decision-making processes.

Possible disadvantages

  • Cost
    Formstack can be relatively expensive, especially for small businesses or individual users, with tiered pricing plans that might not fit all budgets.
  • Learning Curve for Advanced Features
    While basic form creation is straightforward, some of the more advanced features and functionalities may require a steeper learning curve for new users.
  • Customer Support
    Some users have reported that customer support can be slow or unresponsive at times, which can be a drawback when immediate assistance is needed.
  • Form Limits
    Lower-tier plans come with limitations on the number of forms, storage, and submissions, which can be restrictive for users with high-volume needs.
  • Customization Restrictions
    Although Formstack offers a range of templates, customization options can be somewhat limited without access to higher-tier plans or additional purchases.
  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Analysis

An editorial look at what each product does well and who it suits.

Formstack
UserVoice

Overall verdict

  • Formstack is a reputable and reliable form-building tool that caters to a variety of needs, from simple form creation to complex workflow automation. It is well-suited for users looking for an intuitive and versatile platform to manage data collection effectively.

Why this product is good

  • Formstack is considered good for several reasons. It offers a user-friendly interface that allows individuals and businesses to create forms without extensive technical expertise. The platform also provides a wide range of customization options, integrations with various third-party applications, and robust data management features. Furthermore, its security measures ensure that user data is protected, making it a trustworthy option for sensitive information gathering.

Recommended for

  • Small to medium-sized businesses seeking easy-to-use form solutions.
  • Organizations requiring secure data collection and storage.
  • Marketing teams looking to integrate form data with CRM tools.
  • Non-profits and educational institutions that need to gather and manage data efficiently.
  • Event planners and coordinators who need to manage registrations and RSVPs.

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Videos

Walkthroughs and reviews on video.

Formstack 3 videos + Add
UserVoice 3 videos + Add

Formstack Review - Build Payment Forms

More videos

  • - How it works | Formstack Workflows Add-on
  • - Hi, we're Formstack!

UserVoice Review

More videos

  • - How to Use Customer Feedback on Your Product by UserVoice CEO
  • - UserVoice

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Formstack
UserVoice
100% 100%
Forms And Surveys
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Form Builder
0% 0%
0% 0%
User Feedback
100% 100%

User comments

Share your experience with using Formstack and UserVoice. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Formstack no reviews yet
UserVoice no reviews yet

View more

  • 10 Best Canny Alternatives and Competitors in 2025
    clickup.com · Oct 2024

    UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email,...

  • 17 Best Canny Alternatives in 2024
    supahub.com · Feb 2024

    UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from...

  • 30+ Customer Feedback Tools comparison
    clearflask.com · Nov 2021

    For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design....

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Formstack 1 mention
UserVoice 8 mentions
  • [FOR HIRE] Senior Software Engineer - Full Stack
    Tired of paying $50 monthly for form mail on your website from https://formstack.com. Source: over 5 years ago
  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to... Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but... Source: over 4 years ago

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Alternatives to Formstack and UserVoice

When comparing Formstack and UserVoice, you can also consider the following products.

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