Software Alternatives, Accelerators & Startups

Faraday.dev VS Zendesk

Compare Faraday.dev VS Zendesk and see what are their differences

Faraday.dev logo Faraday.dev

Run open-source LLMs on your computer.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Faraday.dev Landing page
    Landing page //
    2023-09-16
  • Zendesk Landing page
    Landing page //
    2024-05-06

Faraday.dev features and specs

  • Automated Vulnerability Detection
    Faraday.dev offers automated vulnerability scanning which helps in identifying potential security flaws in applications quickly, reducing the need for manual interventions.
  • Integration Capabilities
    It integrates well with various development tools and platforms, streamlining security practices within the DevOps workflow.
  • Comprehensive Reporting
    Provides detailed reports and analytics, making it easier for developers to understand and address security issues.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface which simplifies navigation and enhances user experience.

Possible disadvantages of Faraday.dev

  • Cost Considerations
    Depending on the scale of usage, Faraday.dev may become costly, affecting the overall budget for smaller teams or companies.
  • Learning Curve
    Despite its user-friendly interface, some users might experience a learning curve when trying to navigate its advanced features efficiently.
  • Limited Offline Functionality
    Faraday.dev requires an internet connection for most of its operations, which can be a constraint in environments with limited connectivity.
  • Potential Over-reliance on Automation
    Heavy reliance on automated tools might lead to overlooking the importance of manual security assessments which can identify nuances in vulnerabilities.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Faraday.dev videos

Faraday.dev beats Oobabooga and lollms and is the best AI software for 100% Uncensored Private Chat

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Faraday.dev and Zendesk)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Help Desk
2 2%
98% 98
AI
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Faraday.dev and Zendesk

Faraday.dev Reviews

We have no reviews of Faraday.dev yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Faraday.dev should be more popular than Zendesk. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Faraday.dev mentions (11)

  • Show HN: Ragdoll Studio (fka Arthas.AI) is the FOSS alternative to character.ai
    Similar to https://faraday.dev/ that also runs locally. I wish I can install on desktop like Faraday to try it. - Source: Hacker News / about 1 year ago
  • Show HN: I made an app to use local AI as daily driver
    Sadly I can't try this because I'm on Windows or Linux. Was testing apps like this if anyone is interested: Best / Easy to use: - https://lmstudio.ai - https://msty.app - https://jan.ai More complex / Unpolished UI: - https://gpt4all.io - https://pinokio.computer - https://www.nvidia.com/en-us/ai-on-rtx/chat-with-rtx-generative-ai/ - https://github.com/LostRuins/koboldcpp (Ai Characters) No UI / Command line (not... - Source: Hacker News / about 1 year ago
  • Run Mistral 7B on M1 Mac
    Aside from LM Studio there's also Faraday https://faraday.dev/. - Source: Hacker News / over 1 year ago
  • LM Studio – Discover, download, and run local LLMs
    I'm having a lot of fun chatting with characters using Faraday and koboldcpp. Faraday has a great UI that lets you adjust character profiles, generate alternative model responses, undo, or edit dialogue, and experiment with how models react to your input. There's also SillyTavern that I have yet to try out. - https://faraday.dev/. - Source: Hacker News / over 1 year ago
  • Talk-Llama
    This is the easiest to setup: https://faraday.dev/ I think Wizard is the “meta” for technical questions now. - Source: Hacker News / over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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What are some alternatives?

When comparing Faraday.dev and Zendesk, you can also consider the following products

BenchLLM by V7 - Test-Driven Development for LLMs

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatGPT - ChatGPT is a powerful, open-source language model.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Langfuse - Langfuse is an open-source LLM engineering platform that helps teams collaboratively debug, analyze, and iterate on their LLM applications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!