Software Alternatives & Reviews

EcholoN VS NZXT CAM

Compare EcholoN VS NZXT CAM and see what are their differences

EcholoN logo EcholoN

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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NZXT CAM logo NZXT CAM

CAM is a piece of software that was designed by NZXT, one of the industry leaders in the world of gaming PC production.
  • EcholoN Landing page
    Landing page //
    2022-09-29

EcholoN is a state-of-the-art enterprise service management platform specifically designed to help businesses deliver efficient and responsive services. With a wide range of features covering service management, helpdesk, helpdesk software and helpdesk ticketing systems, EcholoN is the ideal solution to improve customer service and customer care.

This comprehensive service management platform provides organisations with the tools to effectively manage their service operations. EcholoN allows you to manage and quickly respond to all customer service tickets in one central location. The integrated helpdesk system enables your customer service representatives to efficiently handle all customer tickets and provide professional support. EcholoN also provides a powerful ticketing system to help you track customer requests and issues and ensure they are resolved quickly and effectively.

EcholoN's service desk brings together all the essential tools you need to provide effective customer service. From capturing and managing customer tickets to tracking ticket processing and communicating with customers, EcholoN's Service Desk feature has everything you need to better organise your customer service.

In addition, EcholoN offers functions for IT service management and configuration management. The IT service management functions enable you to effectively manage your IT services and improve customer satisfaction. EcholoN's configuration management and central database (CMDB) help you track the configuration of your IT infrastructure and manage changes.

  • NZXT CAM Landing page
    Landing page //
    2023-08-01

EcholoN

Website
echolon.de
$ Details
freemium €5000.0 / One-off (5 User)
Platforms
Windows Windows Phone iOS Android Linux RPC API GraphQL API Telegram REST API
Release Date
1997 July

EcholoN features and specs

  • CMDB: Yes
  • Offline : Yes
  • App: Yes
  • Workflow Engine: Yes
  • ITSM: Yes
  • Help Desk: Yes
  • AI: Yes
  • Bot integration: Yes
  • Field Service Management: Yes
  • Knowledgebase: Yes
  • Customer Service: Yes
  • CMMS: Yes
  • Online and Offline : Yes

NZXT CAM features and specs

No features have been listed yet.

EcholoN videos

EcholoN in 3 minutes

NZXT CAM videos

Why I'll Never Trust Critics Ever Again (CAM Review)

More videos:

Category Popularity

0-100% (relative to EcholoN and NZXT CAM)
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Service Management Software
Device Management
0 0%
100% 100

Questions and Answers

As answered by people managing EcholoN and NZXT CAM.

How would you describe your primary audience?

EcholoN's answer

As a software development company specializing in holistic service management software, EcholoN caters to a diverse range of audiences.

One primary audience for EcholoN is businesses of all sizes and industries that require a robust system to manage their service operations. This includes companies in fields such as IT, telecommunications, facilities management, healthcare, and many others. These businesses are seeking a comprehensive solution to streamline their service processes, enhance collaboration, and improve overall efficiency.

Furthermore, EcholoN attracts professionals within these businesses who are responsible for managing and overseeing service operations. This may include service managers, IT managers, facilities managers, and other decision-makers who are seeking a user-friendly and customizable software to meet their unique requirements.

EcholoN also appeals to IT departments within organizations that are in search of software that seamlessly integrates with their existing systems, such as CRM and ERP platforms. These IT professionals value software that can be easily implemented and integrated without causing disruptions to their current workflows.

Overall, EcholoN's primary audience consists of businesses and professionals looking for a holistic service management solution that can be tailored to their specific needs, provides ease of use, and offers seamless integration with other systems.

What's the story behind your product?

EcholoN's answer

The story behind EcholoN is one of innovation, dedication, and a passion for providing businesses with holistic service management solutions.

EcholoN was founded by a team of software development experts who recognized the growing need for a comprehensive software platform that could effectively manage service operations across various industries. These visionary individuals saw an opportunity to bridge the gap between multiple systems and processes that were often disjointed and inefficient.

The journey began with extensive research and analysis, studying the pain points and challenges faced by businesses in managing their service operations. Through countless hours of brainstorming and collaboration, the team conceptualized a software solution that would address these challenges head-on.

With a clear vision in mind, the team delved into the development process, leveraging their expertise in software development, project management, and service management. They focused on creating a solution that would seamlessly integrate with existing systems and provide businesses with the flexibility and customization they needed.

Throughout the development process, the team remained dedicated to ensuring that EcholoN would not only meet industry standards but also exceed user expectations. They understood the importance of a user-friendly interface and focused on creating an intuitive platform that could be easily adopted by businesses of all sizes and technical backgrounds.

After months of hard work, testing, and refining, the first version of EcholoN was launched. From its inception, EcholoN stood out from its competitors due to its emphasis on seamless integration, tailored solutions, user-friendly interface, enhanced collaboration, comprehensive reporting, and exceptional customer support.

The positive response from businesses using EcholoN was overwhelming. Companies experienced increased efficiency, improved communication, and enhanced customer satisfaction. This success motivated the team behind EcholoN to continue refining and enhancing the software, incorporating customer feedback and industry best practices.

Today, EcholoN is recognized as a leader in holistic service management software, trusted by businesses around the globe. The company continues to innovate and evolve, staying ahead of emerging technologies and industry trends to ensure that businesses have access to the most advanced tools for managing their service operations.

The story of EcholoN is not just about software development; it's about empowering businesses to excel in their service delivery, achieve operational excellence, and drive sustainable growth. With a relentless commitment to innovation and customer satisfaction, EcholoN is shaping the future of holistic service management.

Why should a person choose your product over its competitors?

EcholoN's answer

In a world where businesses are constantly striving for efficiency and effectiveness, the right software can make all the difference.

Seamless Integration

One of the key advantages of EcholoN is its ability to seamlessly integrate with existing systems. Whether you are using CRM software, ERP systems, or other third-party applications, EcholoN can harmoniously connect with them. This integration ensures smooth flow of data and eliminates any gaps or duplication, saving your team valuable time and effort.

Tailored Solutions

Unlike its competitors, EcholoN understands that every business is different. That's why their software is highly customizable to fit your specific needs. From configuring workflows to creating user roles and permissions, EcholoN offers flexibility in designing a solution that works best for your unique requirements. With EcholoN, you are not bound by a one-size-fits-all approach - you are in control.

User-Friendly Interface

While many competitors may offer complex and intimidating interfaces, EcholoN sets itself apart with its intuitive and user-friendly design. The software has been developed with a strong focus on usability, ensuring that even non-technical users can easily navigate and operate the platform. With EcholoN, you don't need to be an IT expert to reap its benefits.

Enhanced Collaboration

Collaboration is key in today's fast-paced business environment, and EcholoN understands that. With its advanced collaboration features, EcholoN promotes seamless teamwork and knowledge sharing. From assigning tasks and tracking progress to centralizing communication and document management, EcholoN fosters a collaborative culture that maximizes productivity and efficiency.

Comprehensive Reporting

In order to make informed business decisions, you need access to accurate and relevant data. EcholoN provides comprehensive reporting capabilities, allowing you to gain valuable insights into your operations. With customizable dashboards, real-time analytics, and easy-to-understand visualizations, EcholoN empowers you to make data-driven decisions that drive growth and success.

Exceptional Customer Support

At EcholoN, customer satisfaction is paramount. Their dedicated support team is always ready to assist you every step of the way. Whether you have questions, need assistance with implementation, or require technical support, EcholoN's reliable and responsive customer service ensures that you are never left stranded. With EcholoN, you are not just getting a software - you are getting a partner in your business journey.

"EcholoN combines the power of seamless integration, tailored solutions, user-friendly interface, enhanced collaboration, comprehensive reporting, and exceptional customer support, making it the ultimate choice for holistic service management."

In conclusion, when choosing a service management software, EcholoN reigns supreme. Its ability to seamlessly integrate with existing systems, provide tailored solutions, offer a user-friendly interface, promote enhanced collaboration, deliver comprehensive reporting, and provide exceptional customer support sets it apart from its competitors. Make the smart choice and choose EcholoN for all your holistic service management needs.

Who are some of the biggest customers of your product?

EcholoN's answer

  • Airbus,
  • McDonalds
  • Coca Cola

see also (https://www.echolon.de/en/references/)

Which are the primary technologies used for building your product?

EcholoN's answer

EcholoN leverages a robust technology stack to create its holistic service management software. The primary technologies used for building the product include:

Programming Languages: EcholoN utilizes several programming languages to build its software, including:

  • C#: C-Sharp is a versatile programming language that provides the foundation for EcholoN's backend development. It offers scalability, reliability, and cross-platform compatibility, making it ideal for enterprise-level software solutions.

Database Management System: To store and manage data, EcholoN utilizes a powerful database management system:

  • MS SQL: MS SQL is relational database management system (RDBMS) that is widely used for its scalability, performance, and reliability. It efficiently handles data storage and retrieval for EcholoN's software.

Web Development Frameworks: EcholoN employs web development frameworks to streamline application development and enhance efficiency:

  • AngularJS: AngularJS is an open-source JavaScript framework that powers the frontend development of EcholoN. It simplifies the building of dynamic Single-Page Applications (SPAs), enhancing user experience with its declarative approach.

Software Architecture/Design Patterns: EcholoN incorporates industry-standard design patterns and architectural principles to ensure stability, flexibility, and scalability:

  • Model-View-Controller (MVC): The MVC design pattern separates the application into three interconnected components - model, view, and controller. EcholoN utilizes this pattern to facilitate modular development, making the software easier to maintain and scale.

  • Microservices Architecture: EcholoN follows a microservices architecture, breaking the software into loosely coupled, independently deployable services. This approach allows for scalability, fault tolerance, and enables rapid development of new features.

Cloud Computing: EcholoN leverages cloud computing technologies to enhance scalability and availability. It is available as SaaS in the EcholoN.Cloud but can also be hosted on AZURE and AWS.

By leveraging these technologies, EcholoN creates a robust and efficient holistic service management software solution that meets the diverse needs of businesses across various industries. The careful selection of technologies enables EcholoN to provide a seamless user experience, scalable performance, and adaptability to changing business requirements.

What makes your product unique?

EcholoN's answer

EcholoN - the individual standard - software - tailor-made suit - is an enterprise service management solution that has been specially developed for companies and institutions of all sizes. EcholoN is a holistic service management system that serves all areas dealing with structured documentation and processes. The software offers a comprehensive solution for the entire service management in companies and is characterised by a high degree of automation. EcholoN is a professional system that enables the greatest possible efficiency and control in the organisation of customer and supplier relationships. An *individual standard software that always remains updateable

EcholoN Metaphor - 3 Comparisons One Solution

EcholoN is like Fischertechnik*...

Fischertechnik is a well-known German construction toy company that has been around since the 1965s. Their toys are known for their durability and flexibility...

EcholoN can be designed, configured and adapted to your needs in a very fine-grained way without programming. EcholoN remains updateable.

EcholoN is like LEGO*...

LEGO is a building system with stable components that can be combined easily and quickly.

**EcholoN also supplies stable standard components and modules that can be combined as desired. Your creativity determines the solution.

EcholoN is like PLAYMOBIL*...

PLAYMOBIL delivers high-quality and comprehensive scenarios.

EcholoN also offers just that - standard workflows, processes and templates for your use cases - which can also be customised. EcholoN - Standard: simple, fast and efficient. Helps companies save time and money.

see also (https://www.echolon.de/en/)

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EcholoN and NZXT CAM

EcholoN Reviews

  1. An infinitely reliable tool with enormous functions and an absolute overview!

    All incoming support and training requests as well as service orders are handled with EcholoN. In addition - through delegations to other departments - change requests or second & third level processing are managed. An option to optimise our own processes on a regular basis is offered by reporting: evaluation of completion categories and type of service contracts of the requester(s).

    As far as data reconciliation with our ERP and stability are concerned, EcholoN is colossally reliable. We have been using EcholoN for 2 years - with over 20k tickets/year - and it runs perfectly; no failures.

    To be able to react adequately to different situations and to give us an invaluable overview, we use the possibility of the different cockpits. Predefined mandatory fields set in the appropriate places guarantee both a seamless flow of information and reliable evaluations. The latter can be created with maximum flexibility. New staff can be trained quickly, because the operation is intuitive.

    👍 Pros:    Quick and easy|Great customer support|Useful features|Fast support|Easy to setup|Great set of functions|Highly recommend|Third party service integration|Intuitive user interface|Automation and custom functions|Customer support|Simple yet powerful and efficient tool|Offline|Api & webhooks|Rest api|Automatic graphql & rest api
    👎 Cons:    Can’t find anything bad.
  2. Holistic service management at professional level

    We continue to expand the system and use it as strategic group software. Very constructive cooperation with the colleagues from EcholoN.

    Pros: Individual configuration options, the software adapts to the company and not vice versa. - Automatic processes (ticket creation, workflows, etc.) DWS takes care of everything! - Different clients for both mobile and stationary use for the different application areas and users - High transparency for users - Good server architecture (application server, server manager, database, applications) - Updates are very easy to install.

    Cons: UserClient too overloaded for some users, but you can also use the WebClient for that - No automatic database archiving, database grows quickly (depending on the application, of course).

    👍 Pros:    Its flexible and easy to use|Automation and custom functions|Easy user interface
    👎 Cons:    Faster growth
  3. Top Enterprise Service Management Software

    Overall: We use EcholoN very extensively for our daily tasks, be it for service management, CMDB or even change management. Very good support from Germany, competent and friendly staff.

    Pros: Software can be adapted very flexibly to your own processes. Extensive possibilities to create additional data fields and integrate them into the masks. Other systems can be connected and integrated very easily (Active Directory, Baramundi, Excel import, ...) Web client is available and is constantly being expanded. Software maintenance is now very simple, updates can be carried out by the customer without any problems.

    Cons: Due to the flexibility, there is no "standard", each customer "must" design their own processes. Full client sometimes a bit overloaded and longer loading times, then fast operation. Functions are partly available in old and new form for compatibility reasons, which sometimes causes confusion.

    🏁 Competitors: Track-It!, BMC Remedy
    👍 Pros:    Flexible|Excellent support|Friendly and safe community|Easy integration
    👎 Cons:    Confusing set-up

NZXT CAM Reviews

Top 8 BEST NZXT CAM ALTERNATIVES
MSI Afterburner is a program similar to Nzxt CAM that monitors and enhances the performance of your computer. It has a lesser FPS impact than Fraps while yet offering the same capabilities. Along with the video capture, the beta versions feature audio streaming. The software is responsible for monitoring the performance of a component’s Graphics Processing Unit. You can use...
Source: gisuser.com
10 Best Nzxt CAM Alternatives
While Nzxt CAM is reliable, it may not satisfy your interests for various reasons. For example, Nzxt CAM is known for causing GPU BIOS issues, persistent freezes during loading, fan control issues, and more.
11 Best CPU Temperature Monitor For Windows PC To Check Accurate CPU Temp Readings
The NZXT CAM also shows the RPM of the CPU and GPU fan but in case your PC overheats a lot you can also set the custom fan speed of the PC. Although this tool was built mainly to control NZXT’s products still it’s a reliable fan controller software to download.
Source: www.softlay.com

Social recommendations and mentions

Based on our record, NZXT CAM seems to be more popular. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EcholoN mentions (0)

We have not tracked any mentions of EcholoN yet. Tracking of EcholoN recommendations started around Jun 2021.

NZXT CAM mentions (25)

  • My brother's computer has a issue. It keeps freezing and I don't know how to fix it.
    Have you checked the temperatures of the GPU and CPU? Use NZXT cam to check these ( NZXT CAM | PC Monitoring and Configuration Software ). Poor airflow could be causing the pc to crash. Let me know what kind of temperatures you are getting in and out of games and I would be more than happy to help from there. Source: 11 months ago
  • Pc help plz
    Hello! Have you checked your cpu temperatures? If you don't know where to find this information you can download nzxt cam ( NZXT CAM | PC Monitoring and Configuration Software) it is fairly self explanatory. If your cpu gets too hot it will start thermal throttling, meaning that it will slow down to not cook itself alive. If your pc is water cooled, that likely kicked the bucket and you are going to need a new... Source: 11 months ago
  • #CPSUPPORT Updating BIOS for best performance and fan control playing AAA games
    NZXT Cam is super nice for monitoring system temps and performance. Not nearly as a performance hog as it used to be. The interface is simple and large. You can customize it to display only the stuff you want it to. The only NZXT hardware I have is my case. It has no issues monitoring the normal system items. Source: 12 months ago
  • NZXT H7 RGB Flow case3
    You can change the color of the lights with the NZXT CAM app: https://nzxt.com/software/cam. Source: 12 months ago
  • running this game on like 30 fps
    Get NZXT CAM, click gear icon in bottom left > mini mode > launch mini mode with cpu/gpu temperature and load, plus ram load. Go ingame, see if a part is overloaded and/or overheated. Source: about 1 year ago
View more

What are some alternatives?

When comparing EcholoN and NZXT CAM, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MSI Afterburner - Tool to manage video cards. Shows video card stats (temp, GPU usage, etc.).

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CPU-Z - CPU-Z is a freeware that gathers information on some of the main devices of your system : Processor name and number, codename, process, package, cache levels.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

HWiNFO - Professional System Information and Diagnostics. Comprehensive Hardware Analysis, Monitoring and Reporting for Windows and DOS. FREEWARE. download. Advertisements.