Which is more popular?
Based on our record, Drift seems to be more popular. It has been mentioned 1 time since March 2021.
Website, pricing, platforms and company facts side by side.
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 |
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|---|---|---|
| Website | drift.com | keeping.com |
| Pricing | ||
| Company | Startup from the United States · 250 - 499 employees · 2015 | Startup from the United States · 1 - 9 employees · 2020 |
| Listed in |
In their own words, as submitted to SaaSHub.
No description of Drift yet.
Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...
What each product offers, as listed by its team.
Possible disadvantages
An editorial look at what each product does well and who it suits.
Overall verdict
Why this product is good
Recommended for
No analysis of Keeping yet.
Walkthroughs and reviews on video.
How often each product is chosen within a category, 0–100% relative to the other.
As answered by people managing Drift and Keeping.
Keeping's answer:
Small and medium sized businesses
Keeping's answer:
Built in GCP (Google Cloud), with React, Elixir, and Phoenix.
Keeping's answer:
Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.
Share your experience with using Drift and Keeping. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.
CIENCE offers a complete lead generation solution, combining human expertise with AI-driven tools like MemoryAI for multi-threaded outreach—something tools like Instantly.ai or Copilot.ai lack. Unlike Seamless.ai,...
Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to...
Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.
Are you a fan of Gmail? Or would you prefer to not have to log into a dedicated tool to answer support requests? If it’s the latter, then Keeping might be for you. Keeping works by turning Gmail into a fully featured...
Recommendations tracked on public social media and blogs since March 2021.
I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: about 5 years ago
Tracking Keeping since Mar 2021.
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Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Compare Freshdesk to Drift or Keeping:
