Software Alternatives & Reviews

Document360 VS MediaWiki

Compare Document360 VS MediaWiki and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

MediaWiki logo MediaWiki

MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • MediaWiki Landing page
    Landing page //
    2023-07-23

Document360

Categories
  • Document Management
  • Document Management System
  • Knowledge Management
  • Knowledge Base
  • Internal Knowledgebase
  • Knowledge Sharing
Website document360.com
Pricing URL Official Document360 Pricing
Details $paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date2018-07-01

MediaWiki

Categories
  • WiKi
  • Knowledge Base
  • Content Collaboration
  • Note Taking
Website mediawiki.org
Pricing URL-
Details $-
Platforms
-
Release Date-

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

MediaWiki features and specs

No features have been listed yet.

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

MediaWiki videos

Using A Self Hosted MediaWiki As A Private Documentation Server with Visual Editor

More videos:

  • Review - MediaWiki vs. Confluence

Category Popularity

0-100% (relative to Document360 and MediaWiki)
Knowledge Management
100 100%
0% 0
WiKi
0 0%
100% 100
Document Management
100 100%
0% 0
Note Taking
0 0%
100% 100

User comments

Share your experience with using Document360 and MediaWiki. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and MediaWiki

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

MediaWiki Reviews

The 10 Best Self-hosted Wiki Software for Linux System
MediaWiki is an outstanding self-hosted Wiki software for editing rich multimedia and developing collaborative projects. It is based on the Open Source Technology Project (OST), which allows the distribution of software modules. The main difference between MediaWiki and other wiki software is that MediaWiki uses a lightweight wiki markup, which is easier to learn in the...
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
MediaWiki is an open-source Wiki engine that runs Wikipedia. It is the oldest system in the list and some may consider it the king of Wiki engines. It supports almost all available languages as it is easy to install and use.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
MediaWiki is a free wiki software that runs platforms like Wikipedia and Wiktionary. It helps in collecting and managing knowledge and making it available to your target audience. Customizable and reliable, this wiki tool requires server maintenance and installation. The best part about MediaWiki is that it provides translation services that help you localize the wiki in...
17 open source wiki engine/software
MediaWiki is a free and open source server based wiki engine written in PHP developed by Wikipedia. MediaWiki is an extremely powerful, scalable software and a feature-rich wiki implementation, that uses PHP to process and display data stored in its MySQL database. Pages use MediaWiki’s wiki-text format, so that users without knowledge of XHTML or CSS can edit pages easily...
6 Open Source Wiki Software to Build Your Own Online Encyclopedia
The first software you can consider if you want to create an online encyclopedia like Wikipedia is MediaWiki. In case you didn’t know, Wikipedia is also built using this software. MediaWiki itself is developed by Wikipedia. Written in PHP, you can use this software to provide internet users free knowledge of certain field you care about. You can ask your community members to...

Social recommendations and mentions

Based on our record, Document360 seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: 11 months ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / about 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago
View more

MediaWiki mentions (0)

We have not tracked any mentions of MediaWiki yet. Tracking of MediaWiki recommendations started around Mar 2021.

What are some alternatives?

When comparing Document360 and MediaWiki, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Wiki.js - An open source, modern and powerful wiki app built on Node.js, Git, and Markdown.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

TiddlyWiki - a non-linear personal web notebook