Discord VS Intercom
Compare Discord VS Intercom and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Discord
Slack
Telegram
Element.io
Skype
Signal
Mattermost
WhatsApp
Intercom
Zendesk
Freshdesk
Drift
tawk.to
LiveChat
LiveAgent
Crisp Chat
Discord IntercomCurrently there is no better platform to gather a worldwide audience of people that share a common interest. Server admins just need to invest a lot of time to ensure the community receives the right amount of moderation. Bad apples need to go while folks are still allowed to engage in a spirited conversation that isn’t stifled by over-moderation. Discord support itself could be better in assisting communities that exist to serve their user base in good faith.
There used to be bugs every update or so, but they've managed it well. I like chatting with my friends, having a server as my personal calender and task list as well as playing games.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Discord seems to be a lot more popular than Intercom. While we know about 122 links to Discord, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Collaborate with Others: Join developer communities on platforms like GitHub and Discord to collaborate with fellow developers on projects. Participate in hackathons and coding competitions to work with others in a competitive yet supportive environment. - Source: dev.to / 23 days ago
It’s well-established that Discord is a great platform for Developer communities. What’s less established are clear, best practices on how to configure a server from scratch to best serve a community of devs. If you are a community manager or Discord moderator, this blog post aims to give you the definitive guide to getting a working server that will feel welcoming, resourceful, and intuitive for all your... - Source: dev.to / about 1 month ago
There are no hard and fast rules around this other than remembering to meet your users and contributors where they already are. If you know that they are more likely to hang out on Discord rather than Slack, then having your community channel on Discord is going to serve you well. Some people prefer to keep their communication about a piece of work as close together to the issue and work as possible. One place to... - Source: dev.to / about 1 month ago
Discord is a popular instant messaging application. Originally designed for gamers, it has evolved into a versatile space for communities to connect and collaborate in real-time. - Source: dev.to / about 2 months ago
Listening is a skill that we don't practice enough. If you want to think like a consultant, learning to listen is a critical skill. If a consultant solves problems and connects with others to accomplish things for the collective, it only makes sense that gathering the requirements of problems is a highly valuable skill. And while those requirements might be written, most of the variability and detail will come... - Source: dev.to / about 2 months ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Slack - A messaging app for teams who see through the Earth!
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.
Drift - A messaging app that helps you grow your business.