Software Alternatives, Accelerators & Startups

Crisp Chat VS Stackby

Compare Crisp Chat VS Stackby and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Crisp Chat logo Crisp Chat

Multi-channel customer support software

Stackby logo Stackby

API first collaborative databases to build your own tools, the way you want. Sign up for free.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Stackby Landing page
    Landing page //
    2023-06-14

Stackby is a collaborative database platform that empowers anyone to create their own workflows and automate it via third party services. It brings together the familiarity of spreadsheets, functionality of databases and best business APIs (YouTube, MailChimp, Clearbit, etc.) on a single new customizable canvas. No coding and training needed.

Choose from 50+ pre-defined templates across various domains like Sales, Product, Marketing, Growth Hacking, Video production, Creatives, Project Management here - www.stackby.com/templates or build your own from scratch. The possibilities are endless.

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Startup details
Country
France

Stackby

$ Details
paid Free Trial
Platforms
Browser Android

Crisp Chat features and specs

  • User-Friendly Interface
    Crisp Chat offers an intuitive and easy-to-navigate interface, making it accessible for users without needing extensive technical knowledge.
  • Multi-Channel Support
    The platform supports various communication channels including email, live chat, and social media, helping businesses manage all customer interactions from a single platform.
  • Real-Time Notifications
    Crisp offers real-time notifications for incoming messages, ensuring that responses are timely, which can enhance customer satisfaction.
  • Customizable Chatbox
    Businesses can customize the chatbox to match their brandโ€™s theme, which helps in maintaining brand consistency.
  • Integrated CRM Features
    Crisp includes built-in CRM functionalities, allowing businesses to track and manage customer interactions efficiently.
  • Analytics and Reporting
    The platform provides detailed analytics and reporting features, which help businesses track performance metrics and improve customer service strategies.

Possible disadvantages of Crisp Chat

  • Limited Free Plan
    The free version of Crisp Chat has limited features and is suitable mainly for small businesses or personal use. Advanced features require a paid subscription.
  • Third-Party Integrations
    While Crisp Chat supports many integrations, some users find that it lacks direct integrations with specific niche tools, requiring additional steps to connect.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there can be a learning curve for more advanced functionalities, which might require time to master.
  • Message Limitation
    In some plans, there are limitations on the number of messages that can be sent per month, which might not be ideal for businesses with high communication needs.
  • Mobile App Limitations
    The mobile app version of Crisp Chat can be less robust compared to the desktop version, potentially impacting the user experience on mobile devices.

Stackby features and specs

  • Versatile Database Management
    Stackby offers a versatile platform that combines databases, spreadsheets, and automation. Users can manage data effectively, similar to working with spreadsheets but with the enhanced capabilities of a database.
  • Customizable Views
    Stackby provides multiple views such as grid, kanban, gallery, and forms, allowing users to customize how they view and interact with their data to better suit their workflow needs.
  • Automation Capabilities
    The platform allows users to automate workflows using integrations with popular third-party apps, enabling more efficient data management and reducing manual work.
  • Real-time Collaboration
    Stackby supports real-time collaboration, making it easy for teams to work together on data projects simultaneously, improving teamwork and productivity.
  • Easy to Use Interface
    With a user-friendly interface, Stackby is accessible to users who may not have extensive technical knowledge, allowing a wider range of users to leverage the tool effectively.

Possible disadvantages of Stackby

  • Pricing Structure
    Some users may find the pricing structure of Stackby to be on the higher side, especially for smaller teams or individual users who might not utilize all the premium features available.
  • Learning Curve for Complex Features
    While basic features are user-friendly, there can be a learning curve associated with more complex functionalities, which might require additional time and effort to master.
  • Limited Offline Access
    Stackby might offer limited functionality in offline mode, meaning that continuous internet access is needed to make full use of the platform's capabilities.
  • Integration Limitations
    Although Stackby does support various integrations, some users might find certain desired integrations are not available or might require additional workarounds.
  • Performance with Large Datasets
    Some users may experience performance issues when working with very large datasets, which could hinder efficiency and speed.

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

Add video

Stackby videos

Welcome to Stackby

More videos:

  • Review - Stackby Review -- Airtable Competitor, But Should You Switch? [AppSumo 2020]
  • Review - Stackby Onboarding and Review: Spreadsheets Powered By APIs
  • Review - Content Planning: How I Plan YouTube Videos! (Using Stackby)

Category Popularity

0-100% (relative to Crisp Chat and Stackby)
Customer Support
100 100%
0% 0
Spreadsheets
0 0%
100% 100
Live Chat
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Stackby

Crisp Chat Reviews

  1. Guybrush
    ยท Working at TPOP ยท
    Fantastic service

    We've moved from Helpscout to Crisp and we're delighted. Their team is very nice.

    ๐Ÿ Competitors: Intercom, HelpScout, Zendesk
    ๐Ÿ‘ Pros:    Price|Great customer support|Best customer service|A lot of options

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crispโ€™s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platformโ€™s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Stackby Reviews

We have no reviews of Stackby yet.
Be the first one to post

Social recommendations and mentions

Crisp Chat might be a bit more popular than Stackby. We know about 13 links to it since March 2021 and only 11 links to Stackby. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (13)

  • Tech Stack Lessons from scaling 20x in a year
    Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
  • DevLog 20250820: Towards Unified Chat Gateway
    Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
  • Show HN: Progressor โ€“ coach that breaks down big goals into actionable steps
    It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
  • Weekly Indie Log #2
    Crisp - For users to reach out to me if thereโ€™s any problem via live chat. - Source: dev.to / over 1 year ago
  • The Tech Stack of a Cloud Computing Startup
    Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
View more

Stackby mentions (11)

  • Is it Possible to manage Email Campaigns for Marketing Agency ?
    Yes Now It's Possible by using stackby you can Manage Email Campaigns and track your email campaigns by connecting MailChimp API and SendFox API directly at the columns in Stackby. Source: almost 3 years ago
  • Stackby | A new collaborative canvas to manage and automate work.
    Stackby proves to be a powerful Airtable Alternative, offering a plethora of features and functionalities that cater to diverse needs. With its customizable templates, seamless integrations, collaboration features, advanced data visualization, automation capabilities, and robust security measures, Stackby provides a comprehensive solution for managing and organizing data effectively. Consider giving Stackby a try... Source: about 3 years ago
  • free-for.dev
    StackBy โ€” One tool that brings together flexibility of spreadsheets, power of databases and built-in integrations with your favorite business apps. Free plan includes unlimited users, 10 stacks, 2GB attachment per stack. - Source: dev.to / over 3 years ago
  • Now, get your all data at your fingertip.
    After close to 400 days of development (by a huge team of 1), weโ€™ve finally launched our brand new, completely built from scratch Stackby iOS app. Source: almost 5 years ago
  • HELP: App to replace Google Calendar and Google Tasks
    Go with stackby.com .. It is the best tool out there! Source: almost 5 years ago
View more

What are some alternatives?

When comparing Crisp Chat and Stackby, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

monday.com - The most intuitive platform to manage projects and teamwork

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

Paperflite - Paperflite is a prospect engagement platform to enable business development reps to see what sells.