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ConfigCat VS Plain

Compare ConfigCat VS Plain and see what are their differences

ConfigCat

ConfigCat is a developer-centric feature flag service with unlimited team size, awesome support, and a reasonable price tag.

Rating
0 reviews
Pricing
Freemium
Alternatives Is it good?
Plain

Fast, modern and flexible customer support for the companies defining the next decade. Instant setup, seamless to integrate, and built API-first.

Rating
0 reviews
Pricing
Freemium Free trial $89 / Monthly ("For 150 active customers")
Alternatives Is it good?
boldrouter
A unified, OpenAI-compatible gateway to every major LLM provider. One endpoint, one key, one bill - with automatic routing and failover. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ConfigCat seems to be more popular. It has been mentioned 55 times since March 2021.

social mentions
55 vs 0
Feature Flags popularity
100% vs 0%
alternatives listed
66 vs 52

Base details

Website, pricing, platforms and company facts side by side.

ConfigCat
Plain
Website configcat.com plain.com
Pricing
Freemium Official pricing
Freemium Free trial $89 / Monthly ("For 150 active customers") Official pricing
Platforms
iOS Android Swift Objective-C Java JavaScript .Net Python Go PHP Cross Platform Browser Ruby React Native ReactJS Node JS Laravel Elixir ASP.NET API Web REST API Linux Windows Kotlin +21
—
Company — 10 - 19 employees · 2022
Listed in
Feature Flags Configuration Management Release Management Product Release React Angular JavaScript +4
Customer Support Customer Service Developer Tools Help Desk +1

About ConfigCat and Plain

In their own words, as submitted to SaaSHub.

ConfigCat
Plain

ConfigCat is a developer-centric feature flag service that helps you turn features on and off, change their configuration, and roll them out gradually to your users. It supports targeting users by attributes, percentage-based rollouts, and segmentation. Available for all major programming...

Read more about ConfigCat

Plain is an API-first customer service platform for modern tools. We want to bring engineering and customer service teams together by creating a modern opinionated platform that's built to be built with.

Read more about Plain

Features and specs

What each product offers, as listed by its team.

ConfigCat 1 feature
Plain 0 features
  • Integrations
    Slack, CircleCI, GitHub, DataDog, Trello, Jira Cloud, Zapier

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

ConfigCat
Plain

Overall verdict

  • ConfigCat is generally considered a good choice for teams looking to implement feature flags and manage remote configurations efficiently. Its user-friendly interface, comprehensive features, and reliable performance make it a popular option among developers and tech companies.

Why this product is good

  • ConfigCat is a feature flag and remote configuration service that allows developers to manage features and configurations across different environments without deploying new code. It is known for its simplicity, ease of integration, and robust API, which supports multiple platforms and programming languages. The service offers a reliable infrastructure with data centers in multiple regions, ensuring high availability and performance. Additionally, ConfigCat provides advanced targeting and segmentation capabilities, allowing feature releases to be rolled out gradually or to specific user groups, minimizing the risk associated with feature deployment.

Recommended for

    ConfigCat is recommended for software development teams, product managers, and organizations that require efficient feature management and configuration control. It is particularly useful for teams practicing continuous integration and delivery, agile development, or those with frequent release cycles, as it enables quick and safe experimentation and feature rollouts.

Overall verdict

  • Plain is a solid, modern customer support platform that stands out for its developer-friendly approach, clean interface, and deep integrations with tools engineering-focused teams already use, making it a strong choice for B2B and technical companies.

Why this product is good

  • Developer-first design with a powerful API and SDKs for deep customization
  • Clean, fast, and modern interface that reduces clutter compared to legacy help desks
  • Native integrations with tools like Slack, Linear, and other engineering workflows
  • Unified customer context that pulls in data from your own systems
  • Built for B2B support with features tailored to account and company-level views
  • Strong focus on speed and keyboard-driven workflows for support agents

Recommended for

  • B2B SaaS companies with technical customers
  • Engineering-led and product-focused teams
  • Startups and scale-ups wanting a modern alternative to legacy help desks
  • Companies that want deep API-based customization and integrations
  • Support teams that live in tools like Slack and Linear

Videos

Walkthroughs and reviews on video.

ConfigCat 0 videos + Add
Plain 3 videos + Add

No ConfigCat videos yet. You could help us improve this page by suggesting one.

Plain Jane Hemp Review

More videos

  • - The Burning Plain Review
  • - Plain Jane Review!

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ConfigCat
Plain
100% 100%
Feature Flags
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Configuration Management
0% 0%
0% 0%
Customer Service
100% 100%

User comments

Share your experience with using ConfigCat and Plain. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

ConfigCat no reviews yet
Plain no reviews yet
  • Top Mobile Feature Flag Tools
    instabug.com · Jun 2020

    ConfigCat is a managed feature flag and remote configuration tool that allows an unlimited number of team members on all their plans. They claim to be functional and friendly with clear public documentation, a slack...

  • Feature Toggling Tools for $100 or less
    medium.com · Apr 2020

    In summary, LaunchDarkly’s ‘Starter Package’ supports the most SDK’s and their web interface is slightly more functional. ConfigCat’s “Pro” package allows large teams to work together. Rollout’s Solo package is the...

We have no reviews of Plain yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

ConfigCat 55 mentions
Plain 0 mentions
  • Using OpenFeature with ConfigCat
    I've said a lot about OpenFeature. Let's see how it integrates with ConfigCat, a feature management platform with first-class OpenFeature support. - Source: dev.to / almost 2 years ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    ConfigCat - ConfigCat is a developer-centric feature flag service with unlimited team size, excellent support, and a reasonable price tag. Free plan up to 10 flags, two environments, 1 product, and 5 Million requests per month. - Source: dev.to / over 2 years ago
  • How to Use ConfigCat Feature Flags with Docker
    ConfigCat allows you to manage your feature flags from an easy-to-use dashboard, including the ability to set targeting rules for releasing features to a specific segment of users. These rules can be based on country, email, and custom... - Source: dev.to / almost 3 years ago

View more

Tracking Plain since Apr 2023.

Alternatives to ConfigCat and Plain

When comparing ConfigCat and Plain, you can also consider the following products.

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