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CloudRef App VS UserVoice

Compare CloudRef App VS UserVoice and see what are their differences

CloudRef App

Rich link previews for AWS console links in Slack

Rating
0 reviews
Pricing
Freemium $30 / Monthly
Alternatives Is it good?
UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Rating
0 reviews
Alternatives Is it good?
BoldDesk
BoldDesk is a powerful autonomous AI platform that helps businesses deliver faster, smarter customer support from a single workspace. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, UserVoice seems to be more popular. It has been mentioned 8 times since March 2021.

social mentions
0 vs 8
AWS Tools popularity
100% vs 0%
alternatives listed
7 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

CloudRef App
UserVoice
Website cloudref.app uservoice.com
Pricing
Freemium $30 / Monthly Official pricing
—
Platforms
Slack AWS
—
Company 2025 Startup from the United States
Listed in
DevOps Tools AWS Tools Link Management Slack +1
Feedback Customer Feedback User Feedback Help Desk +1

About CloudRef App and UserVoice

In their own words, as submitted to SaaSHub.

CloudRef App
UserVoice

Cloud Ref provides rich link previews for AWS console links and ARNs - you get handy summaries of your AWS resources, as you discuss them, right in your Slack chat. Help your team get up to speed, deploy faster and solve issues sooner.

Read more about CloudRef App

No description of UserVoice yet.

Features and specs

What each product offers, as listed by its team.

CloudRef App 3 features
UserVoice 6 features
  • Custom previews
    Customize the fields included in your preview
  • Tags
    Show your own custom tags in the preview - such as prod vs non-prod, customer, or tenant
  • Deep linking
    Deep link ARNs into the AWS console, plus related resources
  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Analysis

An editorial look at what each product does well and who it suits.

CloudRef App
UserVoice

Overall verdict

  • CloudRef App appears to be a niche or lesser-known cloud referral/management tool, and without verified, up-to-date information on its features, pricing, and user reviews, it's not possible to confidently confirm its quality or reliability. Prospective users should conduct due diligence before adopting it.

Why this product is good

  • Specific details about CloudRef App's functionality are not widely documented in publicly available sources.
  • Limited third-party reviews or independent testing make it difficult to verify performance claims.
  • No clear information on company background, security practices, or customer support quality.
  • Absence of verifiable data means potential risks around data privacy and long-term support cannot be ruled out.

Recommended for

  • Users who can independently verify the app's legitimacy, security, and terms of service before use
  • Early adopters comfortable testing lesser-known tools with caution
  • Individuals seeking niche cloud referral solutions who are willing to research alternatives for comparison
  • Not recommended for users requiring guaranteed enterprise-level support or compliance certifications without further verification

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Videos

Walkthroughs and reviews on video.

CloudRef App 0 videos + Add
UserVoice 3 videos + Add

No CloudRef App videos yet. You could help us improve this page by suggesting one.

UserVoice Review

More videos

  • - How to Use Customer Feedback on Your Product by UserVoice CEO
  • - UserVoice

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
CloudRef App
UserVoice
100% 100%
AWS Tools
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Link Management
0% 0%
0% 0%
User Feedback
100% 100%

Questions & Answers

As answered by people managing CloudRef App and UserVoice.

What makes your product unique?

CloudRef App's answer

Cloud Ref works where your engineers meet - on Slack, quickly bringing context from your cloud infrastructure right into the chat. No more useless previews of links to the console!

User comments

Share your experience with using CloudRef App and UserVoice. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

CloudRef App no reviews yet
UserVoice no reviews yet

We have no reviews of CloudRef App yet. Be the first one to post

  • 10 Best Canny Alternatives and Competitors in 2025
    clickup.com · Oct 2024

    UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email,...

  • 17 Best Canny Alternatives in 2024
    supahub.com · Feb 2024

    UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from...

  • 30+ Customer Feedback Tools comparison
    clearflask.com · Nov 2021

    For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design....

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

CloudRef App 0 mentions
UserVoice 8 mentions

Tracking CloudRef App since May 2025.

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to... Source: almost 4 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but... Source: over 4 years ago

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Alternatives to CloudRef App and UserVoice

When comparing CloudRef App and UserVoice, you can also consider the following products.

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