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Booking.com

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Booking.com

Booking.com Reviews and Details

This page is designed to help you find out whether Booking.com is good and if it is the right choice for you.

Screenshots and images

  • Booking.com Landing page
    Landing page //
    2023-09-20

Features & Specs

  1. Wide Range of Options

    Booking.com offers a vast selection of accommodations, including hotels, hostels, apartments, and B&Bs, catering to various budgets and preferences.

  2. User Reviews

    The platform provides extensive user reviews and ratings, allowing users to make informed decisions based on the experiences of previous guests.

  3. Price Match Guarantee

    Booking.com offers a price match guarantee, ensuring that users get the best available rates for their bookings.

  4. Free Cancellation

    Many listings on Booking.com offer free cancellation policies, providing flexibility for travelers if their plans change.

  5. Loyalty Program

    The Genius loyalty program rewards frequent users with discounts, perks, and special deals.

  6. Multilingual Support

    The website and customer service support multiple languages, making it accessible to a global audience.

  7. Filter and Search Options

    Booking.com features advanced search filters, allowing users to narrow down options based on criteria like price, location, amenities, and more.

  8. Instant Booking Confirmation

    Users receive instant booking confirmations, providing immediate assurance of their reservations.

Badges & Trophies

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Videos

Dont use booking.com

Is Booking.com a Scam???

What is the best hotel booking site!? | Expedia vs. Hotels.com vs. Booking.com

Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about Booking.com and what they use it for.
  • How do people manage to travel with so little money?
    Mind you between airlines and hotel websites, services like booking.com or airbnb, tripadvisor, klook etc its gotten easier and easier and easier to not only pre book things but pre pay for everything, including guides and entrance fees. So if you know a year ahead of time your exact dates, book everything and pay for it then the $4k you saved for the trip becomes your spending money for the trip. But most... Source: over 2 years ago
  • Room Block opening?
    Others, try using Hotel.com and booking.com in advance, but they are not guaranteed rooms, and almost every year I see people trying to argue with the front desk that they have a reservation. If a hotel is sold out, and you find a room on a 3rd party website, you are responsible for your own misery. Source: over 2 years ago
  • Hotels
    Use booking.com I found a good rate last admin . I forgot my darn hotel though I wont lie lmao that whole week is a blur I can check my email though . Source: over 2 years ago
  • Other Sites for Long Stays
    I was planning on listing on houfy and VRBO just because there is no upfront cost so why not? Is there any reason not too? Is there any reason to try booking.com? There are a few other sites I checked out but none of them were even really operating in my area. Source: over 2 years ago
  • Airport pickup
    I'm getting 166k from Airport to monkey forest in Ubud on booking.com. Source: over 2 years ago
  • Assigned seats changed at check-in
    I think this general rule of thumb applies to most travel, eg booking hotels through booking.com vs marriott.com. Source: over 2 years ago
  • Booking.com stay not on hotels reservation
    It seems like every day in this sub I see another 5 discussions on booking.com issues. I always prepay. I skip on to something else if it only allows pay at the property. I feel like if I haven't paid I haven't ensured a reservation and I don't want any check in issues with them giving me a price different that what I booked. Source: over 2 years ago
  • Warning: RevPoints
    Not to mention the fact that is has no benefits, Stays and Flights are 50-60% more expensive than booking.com or skyscanner. Source: over 2 years ago
  • Property tried and still asks to charge more than total booking fee which shown on "Booking.com"
    Finally they responded and says it is "accomodation fee of 5% of total amount" but it is not anywhere in the booking.com :/. Source: over 2 years ago
  • Property tried and still asks to charge more than total booking fee which shown on "Booking.com"
    I tried to contact them they didn't answered yet. Also initiated Customer Service chat in booking.com so far no reply. Source: over 2 years ago
  • Foreign Transaction fees for agoda booking
    I experienced this with BDO two days ago, when booking via the Agoda app. I did not expect a foreign transaction fee, since a few weeks ago, I booked some hotels with Agoda using my BPI CC and the amount shown when I paid was the exact amount shown in the SOA. All my previous hotel bookings with booking.com was paid with BPI as well, and there were no additional charges. Source: over 2 years ago
  • Booking.com external payment
    Sheesh, that message from booking.com CS sounds like what a scammer would write -- full of grammatical mistakes. I would definitely NOT make payments outside of booking.com. Source: over 2 years ago
  • Booking.com question - one room in a shared apartment, confused guests
    I know this page is for Airbnb but I can't find a page that talks about booking.com and I have my apartment on both cites, please help me! Source: over 2 years ago
  • What % refund would you ask for?
    Yep, booking.com for me only, I never take the risk of a hostel or an airbnb, sure it's more expensive but I seriously value comfort and quiet on a trip. Source: over 2 years ago
  • Cancel booking or not show? Already paid in full
    Its just what it says on booking.com. If I go to the cancellation section it states there is a $370-ish fee to cancel, rooms non refundable. I paid for 2 nights in full a few weeks ago so im guess its just a broad statement in case someone's card hasnt been charged yet? Source: over 2 years ago
  • Cancel booking or not show? Already paid in full
    Used booking.com. Sadly got sick and cant go but its been paid in full weeks ago. Cancellation fee is $300+. "If you don't show up or cancel, applicable taxes may still be charged by the property" would this be the best option? They have the option to message the home owners for "reduced" cancel fee but I feel like since I've already booked the 2 days and paid, not showing up shouldn't make much of a difference... Source: over 2 years ago
  • Khao Sok accomodation - park HQ or Ban Ta Khun?
    I had completely dropped the idea of staying in one of the lake rafts because I could only find crazy expensive ones on Booking.com, but I see now there are a few with reasonable prices. Found the guide I think: https://www.reddit.com/r/suratthani/comments/b0o4fa/khao_sok_guide_by_suratthaniexpats/. Source: over 2 years ago
  • Booking.com Fees?
    So why am I now getting a message from the property manager that I booked with stating that they will be charging me $1746? Does booking.com not include taxes and other hidden fees? How in the world would I know what these fees are if they aren't listed anywhere? BTW I'm not ordering any additional supplements such as an extra bed. Source: over 2 years ago
  • Where to stay for a month?
    Check out Palm Springs condos. .there are a few in town, near Nimman. -- I booked for 2 weeks with booking.com. Newer builds with great amenities (most rooms have balcony and washing machines, and pool and gym access) , close to Maya and Nimman One, plenty of food/grocery options in the area, plus easy access to activities, as its at a primary road intersection. . . Source: over 2 years ago
  • Where to stay for a month?
    Follow-up question.. Is booking.com the way to go for finding a place or would you recommend a different path? Source: over 2 years ago
  • The hospitality industry really sucks in this country
    Always check on tripadvisor. Agoda is great as well. Have no luck with booking.com, mostly scam there since not many vietnamese actually use booking.com. Source: over 2 years ago

Summary of the public mentions of Booking.com

Public Opinion on Booking.com: A Comprehensive Overview

As of late 2023, Booking.com remains a prominent player in the digital travel industry, providing a broad array of services that cater to various travel needs. With competitors like Airbnb, Tripadvisor, and Expedia, Booking.com holds a distinctive position due to its extensive reach and diverse offerings. Here's a nuanced exploration of public opinion, gathered from recent discussions and mentions in articles.

Service and Flexibility

Booking.com is praised for its service versatility. The platform is renowned for its exhaustive range of accommodations, from campgrounds to five-star hotels. Its capabilities extend beyond just lodging, including flight bookings, car rentals, and airport transfers. The "book now, pay later" feature, along with free cancellation policies, reflects its commitment to flexibility and customer convenience. This adaptability makes it a preferred choice for various travelers, from budget-conscious tourists to business professionals needing invoicing support.

Competitive Edge

Price competitiveness is a notable strength. The platform's low-price guarantee, allowing refunds if a cheaper rate is found elsewhere, highlights competitive pricing as one of Booking.com's selling points. According to user reviews and comparisons, Booking.com often uncovers deals that outshine rivals such as Airbnb and Hotels.com, especially for urban accommodations priced under $200 per night.

User Experience

User interface and search functionality receive mixed reviews. While many appreciate the extensive filtering options, such as those for properties with swimming pools, some users find the layout and interaction initially daunting. However, the broad availability of filters is generally viewed positively, offering users the capability to narrow down extensive property listings effectively.

Reservation and Payment Challenges

Several users report issues with reservation and payment processes. Experiences with room availability and billing discrepancies have led to dissatisfaction for some users, especially involving unexpected additional charges and challenges during the reservation confirmation phase. While the platform provides comprehensive customer support, response times and resolutions can vary, occasionally contributing to frustration among users.

Loyalty and Trust

There appears to be a loyalty factor, albeit with occasional trust issues. Booking.com's established reputation and expansive network foster brand loyalty; however, concerns regarding transaction transparency and hidden fees can challenge this trust. Additionally, some users express wariness about potential scams, with caution advised around payment processes not handled directly through the site.

Competitiveness and Global Reach

Booking.com competes robustly with other travel giants. As part of the Booking Holdings group, the platform benefits from synergies with other entities like Kayak and Agoda, enhancing its market reach and service integration. Booking.com's expansive global presenceโ€”hosting millions of listings across more than 230 countriesโ€”appeals to travelers seeking diverse accommodation options without geographical constraints.

Conclusion

Overall, while Booking.com features prominently as a major digital travel service provider, offering extensive options and competitive pricing, users are advised to remain vigilant about additional fees and verify reservation details promptly. Its adaptability and comprehensive service range secure its position at the forefront of the travel booking sector, although continuous improvement in user experience and transaction clarity would further strengthen consumer confidence and satisfaction.

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Booking.com discussion

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  1. User avatar
    Skill-lake
    ยท 9 months ago
    ยท Reply

    I recommend it because its a good site that helps with my travel plans efficiently. I has good UX.

  2. User avatar
    Dream100-AI
    ยท over 2 years ago
    ยท Reply

    Top G, I used to book conferences for Dream100.ai

  3. User avatar
    Appnomu
    ยท almost 3 years ago
    ยท Reply

    Easy to manage all kinds of booking from one application

Is Booking.com good? This is an informative page that will help you find out. Moreover, you can review and discuss Booking.com here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.