Avo is the a very advanced low-code tool that helps you build advanced admin panels and internal tools using Ruby on Rails. Easily the most maintained solution out there. With plenty of "ease of mind" support packages. Build performant inventory, healthcare, security, customer support, ecommerce, education, and content management systems and CRMs.
Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
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Avo definitely seems promising and polished. What is more, it's based on all the modern tech that's included within the latest (v7 as of now) version of Rails.
Unfortunately, its licence is bit less permissive than one would expect. I.e. you can't use it in a commercial product without buying a license. Yes, there are both FREE and Pro version; however, if you are using it on a non-personal project you need to pay for it. That's not inherently bad, as it pays for the support and improvement of the product. Yet, it could be a deterrent for many.
Something similar to what Sidekiq is doing seems more appropriate - a FREE (free free) and an Enterprise version. Then, you can use the FREE version in any sort of a project, and if the project picks up, you can buy the enterprise version and benefit from the extra features.
Based on our record, Avo for Ruby on Rails should be more popular than Zendesk. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I would say that Avo is by far the best Rails admin solution out there. It's beautiful. https://avohq.io/. - Source: Hacker News / 5 months ago
Avo is looking for a mid-level Ruby on Rails Developer and I could not recommend enough the experience of working with Adrian Marin - the creator of Avo. - Source: dev.to / 8 months ago
I would recommend Ruby on Rails - you will find well establish gems for everything you need (eg: devise for auth, pay gem for paymens, sitepress for static content like marketing pages …) There are also some very well done (simple to understand and maintain) starter kits. Here are two of them: - https://jumpstartrails.com - https://businessclasskit.com I would recommend Avo (and I am doing so for a couple of... - Source: Hacker News / 11 months ago
Quality is often much better with these kinds of templates and frameworks, because the creators often can make better default choices. For example, Avo (https://avohq.io) and Bullet Train (https://bullettrain.co/) are IMHO both much higher quality out of the box than what a typical intermediate Rails developer could accomplish in months of full time learning and coding. - Source: Hacker News / over 1 year ago
Avo is a great content management system for Rails. I'm a paying customer. https://avohq.io/. - Source: Hacker News / over 1 year ago
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 3 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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