LiveAgent
Freshdesk
Zendesk
Intercom
LiveChat
HelpScout
Zoho Desk
Salesforce Service Cloud
Avo for Ruby on Rails
PocketBase.io
Directus
Supabase
Retool
Forest Admin
Encore.dev
Appsmith
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Avo is the a very advanced low-code tool that helps you build advanced admin panels and internal tools using Ruby on Rails. Easily the most maintained solution out there. With plenty of "ease of mind" support packages. Build performant inventory, healthcare, security, customer support, ecommerce, education, and content management systems and CRMs.
LiveAgent Avo for Ruby on RailsLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
No Avo for Ruby on Rails videos yet. You could help us improve this page by suggesting one.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.
Avo definitely seems promising and polished. What is more, it's based on all the modern tech that's included within the latest (v7 as of now) version of Rails.
Unfortunately, its licence is bit less permissive than one would expect. I.e. you can't use it in a commercial product without buying a license. Yes, there are both FREE and Pro version; however, if you are using it on a non-personal project you need to pay for it. That's not inherently bad, as it pays for the support and improvement of the product. Yet, it could be a deterrent for many.
Something similar to what Sidekiq is doing seems more appropriate - a FREE (free free) and an Enterprise version. Then, you can use the FREE version in any sort of a project, and if the project picks up, you can buy the enterprise version and benefit from the extra features.
Based on our record, Avo for Ruby on Rails seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I would say that Avo is by far the best Rails admin solution out there. It's beautiful. https://avohq.io/. - Source: Hacker News / 6 months ago
Avo is looking for a mid-level Ruby on Rails Developer and I could not recommend enough the experience of working with Adrian Marin - the creator of Avo. - Source: dev.to / 8 months ago
I would recommend Ruby on Rails - you will find well establish gems for everything you need (eg: devise for auth, pay gem for paymens, sitepress for static content like marketing pages …) There are also some very well done (simple to understand and maintain) starter kits. Here are two of them: - https://jumpstartrails.com - https://businessclasskit.com I would recommend Avo (and I am doing so for a couple of... - Source: Hacker News / 11 months ago
Quality is often much better with these kinds of templates and frameworks, because the creators often can make better default choices. For example, Avo (https://avohq.io) and Bullet Train (https://bullettrain.co/) are IMHO both much higher quality out of the box than what a typical intermediate Rails developer could accomplish in months of full time learning and coding. - Source: Hacker News / over 1 year ago
Avo is a great content management system for Rails. I'm a paying customer. https://avohq.io/. - Source: Hacker News / over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
PocketBase.io - Open Source backend with realtime database, authentication, file storage and admin dashboard, all compiled in 1 portable executable.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Directus - Free and Open-Source Headless CMS
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Supabase - An open source Firebase alternative