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Top 9 Help Desk Products in Service Desk

The best Help Desk Products within the Service Desk category - based on our collection of reviews & verified products.

Jira Service Desk HappyFox SysAid ServiceNow Freshservice Zendesk Support Vision Helpdesk SolarWinds Service Desk ManageEngine ServiceDesk Plus

Summary

The top products on this list are Jira Service Desk, HappyFox, and SysAid. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Software for managing IT service desks and support. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #Help Desk #DevOps Tools #Customer Support

  2. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

    #Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions

  3. 3
    SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI
    Pricing:
    • Paid
    • Free Trial

    #Help Desk #ITSM #Help Desk And Ticketing

  4. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #IT Service Management #Service Desk 2 social mentions

  5. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #Work Management 3 social mentions

  6. Social Customer Support and Help Desk and Ticketing

    #Customer Service #Help Desk #Help Desk And Ticketing

  7. Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
    Pricing:
    • Freemium
    • Free Trial
    • $8.0 / Monthly (Per Staff Billed Annually)

    #Live Chat #Customer Service #Help Desk 1 social mentions

  8. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

    #Help Desk #Project Management #Help Desk And Ticketing

  9. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Help Desk #Project Management #Ticketing System

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