Top 9 Knowledge Base Products in Self Service Support

The best Knowledge Base Products within the Self Service Support category - based on our collection of reviews & verified products.

Product categories

CRM Customer Service Customer Support Documentation Help Desk Help Desk And Ticketing Knowledge Base Knowledge Management Product Adoption Productivity Self Service Support User Onboarding And Engagement

Summary

The top products on this list are ScribeHow, HelpScout, and HelpJuice. All products here are categorized as: Tools for project-related note-taking and document creation. Self Service Support. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

ScribeHow Landing Page

1

ScribeHow

Create step-by-step user guides, with a simple click

#Productivity #Knowledge Base #User Onboarding And Engagement 19 social mentions
HelpScout Landing Page
2

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
Pricing:
- Paid
- Free Trial
- $20.0 / Monthly (5 Mailboxes, 1 Docs site)
#Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions
HelpJuice Landing Page
3

HelpJuice

Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
Pricing:
- Open Source
#CRM #Customer Service #Help Desk 1 social mentions
UserGuiding Landing Page
4

UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Pricing:
- Paid
- Free Trial
- $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
#Surveys #Product Changelog #Knowledge Base 2 social mentions
KnowledgeBase Landing Page
5

KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.
Pricing:
- Paid
- Free Trial
- $59.0 / Monthly (paid per company; all features included)
#Knowledge Management #Customer Support #Knowledge Base 3 user reviews
BoldDesk Landing Page
6

BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Pricing:
- Paid
- Free Trial
- $12.0 / Monthly (For per agent)
#Live Chat #Customer Service #Help Desk 1 social mentions
Stonly Knowledge Base Landing Page

7

Stonly Knowledge Base

Interactive knowledge bases and help-centers

#Productivity #Knowledge Management #Note Taking
HelpDocs Landing Page

8

HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

#CRM #Customer Service #Form Builder 2 social mentions
iorad Landing Page

9

iorad

Tired of explaining with screenshots? Instant Interactive Tutorials with iorad

#Productivity #AI #Documentation As A Service & Tools

Related categories

💬 Customer Support 🤝 Customer Service 💡 Productivity 🆘 Help Desk 📚 Documentation

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!