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Top 9 Customer Service Products in Self Service Support

The best Customer Service Products within the Self Service Support category - based on our collection of reviews & verified products.

HelpScout Salesforce Service Cloud Zendesk Support HappyFox GrooveHQ HelpDocs Malcolm App KnowledgeOwl HelpJuice

Product categories

CRM Customer Engagement Customer Service Customer Support Form Builder Help Desk Help Desk And Ticketing Self Service Support

Summary

The top products on this list are HelpScout, Salesforce Service Cloud, and Zendesk Support. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Self Service Support. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. HelpScout Landing Page
    HelpScout Landing Page
    1

    HelpScout

    Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

  2. Salesforce Service Cloud Landing Page
    Salesforce Service Cloud Landing Page
    2

    Salesforce Service Cloud

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    #Help Desk #Customer Support #Customer Service

  3. zendesk.com
    3

    Zendesk Support

    Social Customer Support and Help Desk and Ticketing

    #Customer Support #Customer Service #Help Desk

  4. HappyFox Landing Page
    HappyFox Landing Page
    4

    HappyFox

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

    #Help Desk #Customer Support #Customer Service 1 social mentions

  5. GrooveHQ Landing Page
    GrooveHQ Landing Page
    5

    GrooveHQ

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    #Help Desk #Customer Support #Customer Service 2 social mentions

  6. HelpDocs Landing Page
    HelpDocs Landing Page
    6

    HelpDocs

    Educate your users with a super simple knowledge base that’s built for teams just like yours.

    #Customer Support #Customer Service #Help Desk 2 social mentions

  7. Malcolm App Landing Page
    Malcolm App Landing Page
    7

    Malcolm App

    Improve your customer servicing in minutes with Malcolm! At your service.
    Pricing:
    • Paid
    • Free Trial
    • $50.0 / Monthly (Micro)

    #Customer Service #Customer Support #Customer Engagement

  8. KnowledgeOwl Landing Page
    KnowledgeOwl Landing Page
    8

    KnowledgeOwl

    NOTE: KnowledgeOwl has been discontinued.
    KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

    #Customer Support #Customer Service #Help Desk

  9. HelpJuice Landing Page
    HelpJuice Landing Page
    9

    HelpJuice

    Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

    #Customer Support #Help Desk #Customer Service 1 social mentions

Related categories

💬 Customer Support 🆘 Help Desk 💬 Help Desk And Ticketing 🤝 CRM 🗣️ Customer Engagement

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!
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