KnowledgeBase
An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.
AI-powered knowledge base at your customers’ service
KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
- KnowledgeBase x LiveChat integration
- External help center
- QuickAnswer
- Customizable help center
- AI-boosted, rich text editor
- Article management
- Analytics
- Access to KnowledgeBase Help Center
- Paid
- Free Trial
- $59.0 / Monthly (paid per company; all features included)
- Official Pricing
- Desktop
- Mobile
AI-powered knowledge base software for lightning-fast customer support and effortless self-service.