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Top 9 Service Desk Products in Monitoring Tools

The best Service Desk Products within the Monitoring Tools category - based on our collection of reviews & verified products.

Freshservice SolarWinds Service Desk Jira Service Desk ManageEngine ServiceDesk Plus SysAid Spiceworks Help Desk GoToAssist Kaseya VSA BMC Helix ITSM

Summary

The top products on this list are Freshservice, SolarWinds Service Desk, and Jira Service Desk. All products here are categorized as: Software for managing IT service desks and support. Systems for tracking and analyzing the performance and health of various digital assets and environments. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #Work Management 3 social mentions

  2. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

    #Help Desk #Project Management #Help Desk And Ticketing

  3. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #Help Desk #DevOps Tools #Customer Support

  4. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Help Desk #Project Management #Ticketing System

  5. 5
    SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI
    Pricing:
    • Paid
    • Free Trial

    #Help Desk #ITSM #Help Desk And Ticketing

  6. Help desk software features that work for IT

    #Help Desk #Monitoring Tools #Service Desk

  7. RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

    #Monitoring Tools #Group Chat & Notifications #Remote PC Access 2 social mentions

  8. Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to becomeโ€ฆ

    #Log Management #Monitoring Tools #Remote IT Management

  9. BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.

    #Help Desk #Project Management #IT Service Management

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