Top 9 Help Desk And Ticketing Products in Monitoring Tools

The best Help Desk And Ticketing Products within the Monitoring Tools category - based on our collection of reviews & verified products.

Product categories

Customer Service Customer Support DevOps Tools Help Desk Help Desk And Ticketing IT Service Management Monitoring Tools PSA Performance Monitoring Project Management Service Desk Task Management

Summary

The top products on this list are Freshservice, SysAid, and Jira Service Desk. All products here are categorized as: Platforms for managing customer support and service tickets. Systems for tracking and analyzing the performance and health of various digital assets and environments. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Freshservice Landing Page

1

Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

#Project Management #Task Management #Work Management 3 social mentions
SysAid Landing Page
2

SysAid

SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI
Pricing:
- Paid
- Free Trial
#Help Desk #ITSM #Help Desk And Ticketing
Jira Service Desk Landing Page

3

Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

#Help Desk #DevOps Tools #Customer Support
SolarWinds Service Desk Landing Page

4

SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

#Help Desk #Project Management #Help Desk And Ticketing
Spiceworks Help Desk Landing Page

5

Spiceworks Help Desk

Help desk software features that work for IT

#Help Desk #Monitoring Tools #Service Desk
DeskPRO Landing Page

6

DeskPRO

DeskPRO is a multi-channel help desk software.

#Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions
HaloPSA Landing Page
7

HaloPSA

You’re in good company 100,000+ people, from 40+ countries, trust HaloPSA to centralise their business processes.
Pricing:
- Paid
- Free Trial
- £35.0 / Monthly (per agent)
#CRM #Help Desk #Help Desk And Ticketing 4 social mentions
NetFlow Traffic Analyzer Landing Page

8

NetFlow Traffic Analyzer

SolarWinds' NetFlow Traffic Analyzer is a powerful tool for monitoring your network's bandwidth utilization.

#Log Management #Performance Monitoring #Monitoring Tools 2 social mentions
Kundo Landing Page

9

Kundo

Kundo is a cloud-based customer support platform that provides easy to use tools for digital customer service needs.

#Customer Service #Help Desk #Help Desk And Ticketing

Recent Help Desk And Ticketing Posts

Monitoring Tools (Aug 14)

saashub.com // about 2 months ago

Self Hosting Like Its 2025

kiranet.org // 6 months ago

11 Best Nagios Alternatives (Free & Open Source) in 2024

guru99.com // about 1 year ago

The Best Nagios Alternatives for Server, Application and Network Monitoring

websentra.com // about 1 year ago

The 10 Best Nagios Alternatives in 2024 (Paid and Open-source)

betterstack.com // over 1 year ago

Top 5 Privacy Services To Remove Information From The Internet

onerep.com // about 1 year ago

Related categories

🆘 Help Desk 🖥️ Service Desk 💬 Customer Support ✅ Project Management 🤝 Customer Service

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!