Software Alternatives, Accelerators & Startups

Top 9 Help Desk Products in Monitoring Tools

The best Help Desk Products within the Monitoring Tools category - based on our collection of reviews & verified products.

Jira Service Desk Freshservice SysAid SolarWinds Service Desk Atera ManageEngine ServiceDesk Plus Spiceworks Spiceworks Help Desk Issuetrak

Summary

The top products on this list are Jira Service Desk, Freshservice, and SysAid. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Systems for tracking and analyzing the performance and health of various digital assets and environments. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #Help Desk #DevOps Tools #Customer Support

  2. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #Work Management 3 social mentions

  3. 3
    SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI
    Pricing:
    • Paid
    • Free Trial

    #Help Desk #ITSM #Help Desk And Ticketing

  4. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

    #Help Desk #Project Management #Help Desk And Ticketing

  5. 5
    Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platformโ€”streamlining organizational IT management at scale with our proprietary Action AIโ„ข.
    Pricing:
    • Paid
    • Free Trial

    #Help Desk #Monitoring Tools #Remote Support 5 social mentions

  6. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Help Desk #Project Management #Ticketing System

  7. Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

    #Help Desk #Performance Monitoring #Monitoring Tools 4 social mentions

  8. Help desk software features that work for IT

    #Help Desk #Monitoring Tools #Service Desk

  9. Issue tracking software for help desk and customer service

    #Project Management #Task Management #Git

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