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Get the DMG Consulting report reprint on cloud contact centers.
#Enterprise Communication #Communication #Customer Support
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IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
#Help Desk #DevOps Tools #Customer Support
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Delight your customers, from wherever you are
#CRM #Project Management #Customer Support 1 social mentions
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NOTE: Talkdesk has been discontinued.Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.
#Enterprise Communication #Communication #Testing
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SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AIPricing:
- Paid
- Free Trial
#Help Desk #ITSM #Help Desk And Ticketing
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Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.Try ConnectWise Automate .
#Customer Service #Help Desk #Customer Support
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Freshservice: the one-stop cloud solution for all your IT management needs.
#Project Management #Task Management #Work Management 3 social mentions
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TeamViewer lets you establish a connection to any PC or server within just a few seconds.
#Communication #Group Chat & Notifications #Remote PC Access 1 user reviews
Product categories
Summary
The top products on this list are NICE inContact, Jira Service Desk, and Freshworks.
All products here are categorized as:
Platforms for managing customer inquiries and support tickets.
Systems for tracking and analyzing the performance and health of various digital assets and environments.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Recent Customer Support Posts
Monitoring Tools (Aug 14)
saashub.com // about 2 months ago
Self Hosting Like Its 2025
kiranet.org // 6 months ago
11 Best Nagios Alternatives (Free & Open Source) in 2024
guru99.com // about 1 year ago
The Best Nagios Alternatives for Server, Application and Network Monitoring
websentra.com // about 1 year ago
The 10 Best Nagios Alternatives in 2024 (Paid and Open-source)
betterstack.com // over 1 year ago
Top 5 Privacy Services To Remove Information From The Internet
onerep.com // about 1 year ago
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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link.
Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through
the management page. Thanks!