Best Customer Communication Management Products

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕.

Key Dixa features:

Incident and problem management Features Multi-Channel Help Features Self Help Community Features - Email Support

paid Free Trial $39.0 / Monthly (Per agent / Per month)

Remote support software that just works. Securely access attended or unattended computers from anywhere.

Key SetMe features:

Multi-session handling Unattended access Admin privileges Restart and auto-reconnect

Try for free paid Free Trial $33.0 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)

The Monet partner portal provides you with the latest product, service, sales and marketing information to support your business initiatives.

Perfect Doc studio is the most affordable CCM solution which provides a centralized CCM platform that automates customer communication & supports 73+ languages.

Key Perfect DocStudio features:

Automates customer communication Provides Document Localization Design and Send beautiful Emails with simple drag and drop options. Pdf Document generation

paid Free Trial

FluentCloud V3 Management Interface.

The True Control Center works in conjunction with the Cireson Analyst Portal for Microsoft Service Manager to deliver the next generation of advanced remote support tools for IT teams.

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Gorgias is a helpdesk built to provide great support at scale.

Key Gorgias features:

Multi-channel Support Automation Capabilities E-commerce Integration Analytics and Reporting

The easiest help desk system for a team like yours. .

Key HelpDesk features:

Integrations Collaboration Tool Ticket management Automation

paid Free Trial $4.0 / Monthly (per agent)

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

The interactive puzzle maker for creating awesome, custom and online embeddable puzzles.

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Key Gladly features:

Unified Customer View Multi-Channel Support Ease of Use Integration Capabilities

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Key Helpshift features:

User-Friendly Interface Automation and AI Multi-Channel Support Customizable