Best Live Chat Products in 2026

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Kechie Inventory Management.

Key Kechie features:

Cloud-Based Solution Integrated Modules User-Friendly Interface Customizable

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LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Key tawk.to features:

Free Plan Customizable Widget Multilingual Support Integration with Other Tools

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

Key Tidio features:

Live Chat Help Desk Chatbot AI Agent

freemium

Multi-channel customer support software.

Key Crisp Chat features:

User-Friendly Interface Multi-Channel Support Real-Time Notifications Customizable Chatbox

freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

A messaging app that helps you grow your business.

Key Drift features:

Real-time Customer Engagement AI-Powered Chatbots Advanced Analytics Integration Capabilities

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

freemium $15.0 / Monthly (Small)

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

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ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Key ManyChat features:

Ease of Use Multi-Channel Support Automation & Customization Analytics & Reporting

Easy to use chatbot platform for business.

Key ChatBot features:

Ease of Use Integration Capabilities AI and Natural Language Processing Analytics and Reporting

paid Free Trial $50.0 / Monthly

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Key Olark features:

User-Friendly Interface Customizable Chat Widget Real-Time Monitoring Integration with Other Tools

Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Key Chatfuel features:

Ease of Use Integration Capabilities No Coding Required Free Plan Available