Whatfix Reviews and details

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Landing page //
2023-06-14

Features & Specs

Ease of Use

Whatfix offers an intuitive user interface that makes it simple for administrators to create, manage, and deploy in-app guidance and support content without the need for extensive technical skills.
Customization Options

The platform provides extensive customization options, allowing companies to tailor the digital adoption solutions to fit their brand and user needs, ensuring a seamless experience.
Analytics and Insights

Whatfix provides detailed analytics and insights that help organizations track user behavior, measure the effectiveness of their guidance, and make data-driven decisions to improve user engagement.
Integration Capabilities

Whatfix integrates well with a variety of enterprise applications like CRM systems, HR software, and LMS systems, providing a seamless workflow across different tools.
Multi-Language Support

The tool supports multiple languages, which is beneficial for global organizations needing to provide localized content to their diverse user base.
Customer Support

Whatfix is known for its strong customer support, including comprehensive documentation, training resources, and responsive customer service.

Badges

Promote Whatfix. You can add any of these badges on your website.

<a href='https://www.saashub.com/whatfix?utm_source=badge&utm_campaign=badge&utm_content=whatfix&badge_variant=color&badge_kind=approved' target='_blank'><img src="https://cdn-b.saashub.com/img/badges/approved-color.png?v=1" alt="Whatfix badge" style="max-width: 150px;"/></a>

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Videos

Whatfix-Product-Led-Growth-Review

whatfix Product Demo @ UnPluggd 7

Why Whatfix ?

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Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about Whatfix and what they use it for.

Too many customers to handle
To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer visibility- and Slackfor streamlined interactions. Source: almost 2 years ago
Learn & bypass Content Security Policy using HTTP Response Header
Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience on websites. If you are from a SaaS Company and your Javascript tag is installed on external websites, keep reading! - Source: dev.to / over 2 years ago
Onboarding new Salesforce Users / Lightning Users
You can check out Whatfix (https://whatfix.com/). Source: almost 3 years ago

External sources with reviews and comparisons of Whatfix

The 7 Best WalkMe Alternatives in 2023

Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into your existing tech stack, Whatfix is definitely worth checking out.

Source: helpjuice.com

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)

Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.

Source: userpilot.com

Appcues Alternatives and Competitors

Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise tool. In order to start gathering data, you are going to need some google analytics integration and their integration process is bit complex.

Source: blog.userguiding.com

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Whatfix discussion

PaidPoints Team
· almost 2 years ago
· Reply

It is worth checking out. It is a good app

Whatfix alternatives

This is an informative page about Whatfix. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

Whatfix

Whatfix Enterprise: Enhancing self-service capability of any web product.