Best Support Products in 2025

Remote support software that just works. Securely access attended or unattended computers from anywhere.

Key SetMe features:

Multi-session handling Unattended access Admin privileges Restart and auto-reconnect

Try for free paid Free Trial $33.0 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Key NinjaOne features:

Self Service Portal Audit, Analysis and Compliance User Activity Monitoring Software Inventory

Try for free paid Free Trial

TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Key TeamViewer features:

Cross-Platform Compatibility Ease of Use Comprehensive Features High Security

Integration made easy! Purpose built to connect support and development teams. We provide packaged integrations for Salesforce, Microsoft Dynamics 365, and ServiceNow. Our platform seamlessly connects to Jira, Azure DevOps, GitHub and more!

Key Quantum Whisper features:

Packaged and Purpose Built Integration No code! Integrate Any Object - Enterprise Ready

paid Free Trial $1999.0 / Annually (Basic Subscription)

AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Key AnyDesk features:

High Performance Cross-Platform Support Ease of Use Strong Security

Integrate ITSM systems & other platforms. Connect teams without the need to switch between tools. Transform how you collaborate and keep tasks, issues, epics, incidents & projects in perfect sync. Optimize processes & cut down your operational costs.

Key Exalate features:

Cross-Platform Integration Customizability Decentralized Architecture Automatic Conflict Resolution

freemium

Remotely support your clients’ computers and provide them with remote access.

Key Splashtop Remote Support features:

Cost-Effective Ease of Use High Performance Cross-Platform Support

ZigiOps seamlessly connects some of the most popular ITOM, ITSM, CRM, Cloud, and DevOps systems available on the market - such as Jira, Micro Focus, BMC Remedy, BMC Helix, BMC Remedyforce, Datadog, Sp.

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Easy to use chatbot platform for business.

Key ChatBot features:

Ease of Use Integration Capabilities AI and Natural Language Processing Analytics and Reporting

paid Free Trial $50.0 / Monthly

Cloud-based CRM & Sales Automation.

Key Salesforce Sales Cloud features:

Comprehensive CRM Customizability Third-party Integrations AI Capabilities

The Intelligent Mobile Assistant that lets you Empower Your Field Sales and Increase Productivity.

Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Key ProProfs Help Desk features:

User-Friendly Interface Customization Options Multi-channel Support Automation Features

paid Free Trial $10.0 / Monthly

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable