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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
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Help Scout is a simple, straightforward way to provide excellent supportPricing:
- Paid
- Free Trial
- $20.0 / Monthly (5 Mailboxes, 1 Docs site)
#Help Desk #Customer Support #Customer Service 2 social mentions
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Social Customer Support and Help Desk and Ticketing
#Customer Support #Customer Service #Help Desk
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Improve your customer servicing in minutes with Malcolm! At your service.Pricing:
- Paid
- Free Trial
- $50.0 / Monthly (Micro)
#Customer Service #Customer Support #Customer Engagement
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Educate your users with a super simple knowledge base that’s built for teams just like yours.
#Customer Support #Customer Service #Help Desk 2 social mentions
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Industry's first context-aware Helpdesk SoftwarePricing:
- Freemium
- Free Trial
- $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
#Customer Service #Help Desk #Customer Support 1 social mentions
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NOTE: KnowledgeOwl has been discontinued.KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!
#Customer Support #Customer Service #Help Desk
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One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.Pricing:
- Freemium
- Free Trial
- €29.0 / Monthly (500 contacts)
#Customer Engagement #Behavioral Targeting #Marketing Platform
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Open-source omnichannel customer engagement platformPricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
Product categories
Summary
The top products on this list are LiveAgent, HelpScout, and Zendesk Support.
All products here are categorized as:
Platforms for engaging and interacting with customers.
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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