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Top 9 IT Service Management Products in Help Desk And Ticketing

The best IT Service Management Products within the Help Desk And Ticketing category - based on our collection of reviews & verified products.

Freshservice SysAid ServiceNow Jira Service Desk HaloITSM ALVAO IT Service Management Hornbill Alloy Navigator EasyVista

Summary

The top products on this list are Freshservice, SysAid, and ServiceNow. All products here are categorized as: IT Service Management. Platforms for managing customer support and service tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #Work Management 3 social mentions

  2. 2
    SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI
    Pricing:
    • Paid
    • Free Trial

    #Help Desk #ITSM #Help Desk And Ticketing

  3. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #IT Service Management #Service Desk 2 social mentions

  4. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #Help Desk #DevOps Tools #Customer Support

  5. Youโ€™re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
    Pricing:
    • Paid
    • Free Trial
    • $49.0 / Monthly (Agent)

    #Help Desk #ITSM #IT Automation 2 social mentions

  6. ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration.
    Pricing:
    • $0.68 / Monthly

    #ITSM #Help Desk And Ticketing #IT Service Management

  7. Hornbill offers an ITIL compliant IT Service Desk platform

    #Help Desk #IT Service Management #Service Desk

  8. Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.
    Pricing:
    • Paid
    • Free Trial
    • $19.0 / Monthly (per technician)

    #Inventory Management #Help Desk And Ticketing #Self Service Support 1 user reviews

  9. EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

    #Help Desk #Project Management #Service Desk

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