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Alloy Navigator

Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.

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The ITSM Platform that Works for You

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters.

Features:

Out-of-the-box ITSM and ITIL Workflows

Address recurring issues, speed-up resolution times and increase productivity with out-of-box ITIL Processes (What is ITIL?). From Incident and Request Management to SLA and Configuration Management, we’ve got you covered.

Knowledge Managementdesigned for ITSM

Leverage a central repository of technical solutions for lower support costs, faster new staff on-boarding and improve customer satisfaction.

Integrated IT Asset Management

Discover, track and manage every asset in your IT environment for complete visibility over purchasing, costs, history and more.

Complimentary Network Discovery

Effortlessly gather an in-depth inventory of your entire network including computers, network devices, and installed software.


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Alloy Navigator Alternatives

The best Alloy Navigator alternatives based on verified products, votes, reviews and other factors.
Latest update:

  1. Freshservice: the one-stop cloud solution for all your IT management needs.

  2. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

  3. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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  5. HarmonyPSA - Professional Services Automation (PSA) for IT Businesses

  6. Zendesk is a beautiful, lightweight help-desk solution.

  7. Atera offers remote IT monitoring & management, ticketing and customer satisfaction surveying.

    Free Trial

  8. Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

  9. Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

    freemium $69.0 / Monthly (6 users / 50 GB / CRM+)

  10. ninjaRMM is a cloud-based IT management tool designed to save technician's time and minimize downtime.

  11. The most flexible, reliable, trusted IT service management software on the market.

  12. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

    freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

  13. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

Alloy Navigator Reviews

  1. User avatar
    Our team of 10 IT technicians has been…

    Our team of 10 IT technicians has been using Alloy Navigator for almost 5 years to manage our service desk and computer assets. The product is easy to use and highly customizable. When Alloy’s sales rep told me we would be able to tweak its business logic to our needs I thought that was just a marketing pitch and perhaps it would allow me to add new fields, set up data triggers, and customize email notification, pretty much like almost any other product on the market. I was in for a big surprise! Not only Alloy is capable of all of the above, but it also allowed us to add new business actions, each with its own unique data entry form and with completely custom logic. Talk about fitting like a glove! Today Alloy does everything we need – helps us track our laptops and workstations, convert email to tickets, handle level 3 escalations, monitor our internal SLAs, email out performance reports, and much much more. This wouldn’t be a complete package if it didn’t come with excellent training (oh, so invaluable!) and very personable customer support.

    👍 Pros:    User-friendly|Great customer support|100% customizable|Easy integration

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This article was published on | Author of Alloy Navigator's details: | Publisher: SaaSHub
Categories: IT Asset Management, IT Service Management, Help Desk And Ticketing