Software Alternatives, Accelerators & Startups

Top 9 Knowledge Base Products in Customer Support

The best Knowledge Base Products within the Customer Support category - based on our collection of reviews & verified products.

Document360 Doxygen HelpScout Zoho Desk Slab HelpCrunch Crisp Chat HelpJuice BoldDesk

Summary

The top products on this list are Document360, Doxygen, and HelpScout. All products here are categorized as: Tools for project-related note-taking and document creation. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
    Pricing:
    • Paid
    • Free Trial
    • $99.0 / Monthly (2 Team Accounts)

    #Document Management #Knowledge Management #Document Management System 18 social mentions

  2. Generate documentation from source code

    #Knowledge Base #Internal Knowledgebase #Documentation As A Service & Tools

  3. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  4. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions

  5. 5
    Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

    #Productivity #WiKis #Work Collaboration 19 social mentions

  6. HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

    #Live Chat #Customer Service #Help Desk

  7. Multi-channel customer support software
    Pricing:
    • Freemium
    • Free Trial
    • $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

    #CRM #Live Chat #Customer Service 12 social mentions

  8. Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
    Pricing:
    • Open Source

    #CRM #Customer Service #Help Desk 1 social mentions

  9. Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
    Pricing:
    • Paid
    • Free Trial
    • $12.0 / Monthly (For per agent)

    #Live Chat #Customer Service #Help Desk 1 social mentions

Related categories

Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!