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Top 9 Internal Knowledgebase Products in Customer Support

The best Internal Knowledgebase Products within the Customer Support category - based on our collection of reviews & verified products.

Obie.ai Whatfix Intelligence2day Document360 ProProfs Knowledge Base Auros BoldDesk PHPKB

Summary

The top products on this list are Obie.ai, Whatfix, and Intelligence2day. All products here are categorized as: Internal Knowledgebase. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Access knowledge quicker without leaving Slack

    #Web Service Automation #Feedback Polls #AI

  2. Whatfix Enterprise: Enhancing self-service capability of any web product

    #Web Analytics #Analytics #User Onboarding And Engagement 3 social mentions

  3. Competitive intelligence and knowledge management software.

    #Knowledge Management #WiKis #Customer Support

  4. Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
    Pricing:
    • Paid
    • Free Trial
    • $99.0 / Monthly (2 Team Accounts)

    #Document Management #Knowledge Management #Document Management System 18 social mentions

  5. ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

    #Knowledge Management #Customer Service #Help Desk 1 user reviews

  6. Knowledge Management

    #Knowledge Management #WiKis #Customer Support

  7. 7
    Auros provides engineering knowledge management software to large automobile and manufacturing companies.

    #Knowledge Management #WiKis #Customer Support 5 social mentions

  8. Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
    Pricing:
    • Paid
    • Free Trial
    • $12.0 / Monthly (For per agent)

    #Live Chat #Customer Service #Help Desk 1 social mentions

  9. 9
    PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.
    Pricing:
    • Paid
    • Free Trial
    • $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")

    #Knowledge Management #Live Chat #Customer Service 1 user reviews

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