Software Alternatives, Accelerators & Startups

Top 9 IT Management Products in Customer Support

The best IT Management Products within the Customer Support category - based on our collection of reviews & verified products.

Freshservice ConnectWise Automate Jira Service Desk ManageEngine ServiceDesk Plus ServiceNow HaloITSM ALVAO IT Service Management Spiceworks EasyVista

Summary

The top products on this list are Freshservice, ConnectWise Automate, and Jira Service Desk. All products here are categorized as: Software for overseeing and managing information technology resources and processes. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #Work Management 3 social mentions

  2. Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.โ€ŽTry ConnectWise Automate .

    #Customer Service #Help Desk #Customer Support

  3. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #Help Desk #DevOps Tools #Customer Support

  4. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Help Desk #Project Management #Ticketing System

  5. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #IT Service Management #Service Desk 2 social mentions

  6. Youโ€™re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
    Pricing:
    • Paid
    • Free Trial
    • $49.0 / Monthly (Agent)

    #Help Desk #ITSM #IT Automation 2 social mentions

  7. ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration.
    Pricing:
    • $0.68 / Monthly

    #ITSM #Help Desk And Ticketing #IT Service Management

  8. Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

    #Help Desk #Performance Monitoring #Monitoring Tools 4 social mentions

  9. EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

    #Help Desk #Project Management #Service Desk

Related categories

Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!