Software Alternatives, Accelerators & Startups

Top 9 IT Management Products in Customer Support

The best IT Management Products within the Customer Support category - based on our collection of reviews & verified products.

NinjaOne ConnectWise Automate ManageEngine ServiceDesk Plus Jira Service Desk ServiceNow HaloITSM ALVAO IT Service Management Spiceworks Cloud Management Suite

Summary

The top products on this list are NinjaOne, ConnectWise Automate, and ManageEngine ServiceDesk Plus. All products here are categorized as: Software for overseeing and managing information technology resources and processes. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
    Pricing:
    • Paid
    • Free Trial

    #Remote Monitoring And Management #Patch Management #MSP

  2. Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.β€ŽTry ConnectWise Automate .

    #Help Desk #Customer Support #IT Management

  3. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Service Desk #Help Desk #Ticketing System

  4. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #DevOps Tools #Service Desk #Help Desk

  5. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #Service Desk #Project Management 2 social mentions

  6. You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
    Pricing:
    • Paid
    • Free Trial
    • $49.0 / Monthly (Agent)

    #ITSM #Service Desk #IT Service Management 2 social mentions

  7. Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

    #IT Service Management #IT Management #ITSM

  8. Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

    #Help Desk #Monitoring Tools #IT Management 4 social mentions

  9. Cloud Management Suite (CMS) is a cloud-based IT management software solution offering IT patch management and software distribution.

    #IT Management #Project Management #Monitoring Tools

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