Best Customer Feedback Products in 2025

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Key Canny.io features:

User Feedback Management Roadmap Transparency Engagement Integrations

$50.0 / Monthly (100 tracked users)

Multimodal AI for Shopify: text, voice & image help with products, FAQs & checkout.

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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Key UserVoice features:

User Feedback Gathering Customization Integration with Other Tools Analytics and Reporting

User feedback in 1 simple overview 🔥.

Key Upvoty features:

User-Friendly Interface Centralized Feedback Customizable Feedback Boards Roadmap Integration

paid Free Trial $15.0 / Monthly (Unlimited projects available)

Get more reviews and build an build an awesome reputation with NiceJob.

Key NiceJob features:

Ease of Use Automated Review Collection Integration Capabilities SEO Benefits

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Key Hotjar features:

Heatmaps Recordings Surveys Incoming Feedback

freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)

A fast & beautiful way to collect user feedback.

Key Nolt.io features:

User-friendly Interface Customizable Integrations Voting System

Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Key Typeform features:

User-Friendly Design Interactive Experience Customizability Integrations

Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Key Survey Monkey features:

Ease of Use Variety of Templates Advanced Analytics Integration Capabilities

Beautiful and powerful product management.

Key productboard features:

User-Friendly Interface Prioritization Features Customer Insights Integration Roadmapping Capabilities

Get the feedback you need to build better products.

Key Iterate features:

Collaborative Feedback User-Friendly Interface Customizable Surveys Integration Capabilities

paid Free Trial

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system.

Key UseResponse features:

Comprehensive Customer Support Solutions Customization User-Friendly Interface Integrations

Collect feedback & make your customers happy.

Key Feedback Fish features:

Ease of Use Quick Integration Real-Time Notifications Customization Options

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Key Usersnap features:

Screen recording Voice recording Feedback widget Feedback boards

Open Source paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)