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Zendesk is a beautiful, lightweight help-desk solution.
#CRM #Help Desk #Support 7 social mentions
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
#Customer Support #Customer Service #Help Desk And Ticketing 12 social mentions
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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
#CRM #Customer Iteraction #Customer Messaging 6 social mentions
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The platform for exceptional customer service at scale.
#Help Desk #Customer Support #Customer Service 18 social mentions
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Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
#Help Desk #Customer Support #Customer Service
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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
#Customer Support #Customer Service #Help Desk 47 social mentions
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Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
#Customer Service #Customer Support #Help Desk 1 social mentions
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osTicket is a widely-used open source support ticket system.Pricing:
- Open Source
#Customer Support #Customer Service #Help Desk 38 social mentions
Product categories
Summary
The top products on this list are Zendesk, Freshdesk, and LiveAgent.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Platforms and tools for facilitating and managing digital communication, including messaging, calls, and collaboration.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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