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Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
#Customer Service #Help Desk #Help Desk And Ticketing
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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
#Live Chat #Customer Service #Help Desk 47 social mentions
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Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
#Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions
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Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial
#Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions
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osTicket is a widely-used open source support ticket system.Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 38 social mentions
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An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
#Help Desk #Project Management #Help Desk And Ticketing
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Multi-channel customer support softwarePricing:
- Freemium
- Free Trial
- $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
#CRM #Live Chat #Customer Service 12 social mentions
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Feedback #Help Desk #Customer Feedback
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Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
#Live Chat #Customer Service #Help Desk 1 social mentions
Product categories
Summary
The top products on this list are Salesforce Service Cloud, tawk.to, and Kayako.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Tools and software designed for business operations and commercial activities.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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