Software Alternatives, Accelerators & Startups

BackReply

Turn Slack threads into a first-class interface for Intercom conversations. Reply in Slack, stay synced in Intercom.

BackReply

BackReply Alternatives

Alternatives based on similar categories.

  1. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

    Key EcholoN features:

    CMDB Offline App Workflow Engine

    Try for free freemium โ‚ฌ5000.0 / One-off (5 User)

    Try for free
  2. Zendesk is a beautiful, lightweight help-desk solution.

    Key Zendesk features:

    User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

    /zendesk-alternatives
  3. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Key Intercom features:

    User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

    /intercom-alternatives
  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

    Key Freshdesk features:

    User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

    /freshdesk-alternatives
  5. Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

    Key Zapier features:

    Ease of Use Wide Range of Integrations Custom Automation Scalability

    /zapier-alternatives
  6. LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    Key LiveAgent features:

    Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

    freemium $15.0 / Monthly (Small)

    /liveagent-alternatives
  7. Help Scout is a simple, straightforward way to provide excellent support.

    Key HelpScout features:

    User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    /helpscout-alternatives
  8. Industry's first context-aware Helpdesk Software.

    Key Zoho Desk features:

    Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    /zoho-desk-alternatives
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