Software Alternatives & Reviews

Assembled.com VS Calabrio ONE

Compare Assembled.com VS Calabrio ONE and see what are their differences

Assembled.com logo Assembled.com

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
Not present
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27

Assembled.com videos

Announcing new features: Team Performance

Calabrio ONE videos

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Category Popularity

0-100% (relative to Assembled.com and Calabrio ONE)
Employee Scheduling
100 100%
0% 0
Communication
0 0%
100% 100
Customer Support
46 46%
54% 54
Customer Service
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Assembled.com and Calabrio ONE

Assembled.com Reviews

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Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.

Social recommendations and mentions

Based on our record, Assembled.com seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Assembled.com mentions (1)

  • Ask HN: Who is hiring? (April 2024)
    Assembled (https://assembled.com/) | San Francisco, CA | Software engineer -- AI & New Products We're hiring a frontend focused engineer to join our New Products Team. You'd be one of the first engineers working on our AI product that assists customer support agents and automates common workflows. You'd report into me (CTO & Co-founder) and would get to shape the early stages of development on the product. Read... - Source: Hacker News / about 1 month ago

Calabrio ONE mentions (0)

We have not tracked any mentions of Calabrio ONE yet. Tracking of Calabrio ONE recommendations started around Mar 2021.

What are some alternatives?

When comparing Assembled.com and Calabrio ONE, you can also consider the following products

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

injixo - injixo is a cloud-based workforce management software for call centers.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.