Touchpoint Dashboard Alternatives & Competitors

Online tool for customer journey maps, personas, and journey management. Try for free. The best hub for customer experience insights. Great customer support.

Key Smaply features:

User-Friendly Interface Collaboration Features Comprehensive Tools Export and Sharing Options

freemium €390.0 / Annually (Basic plan, billed monthly per user)

JourneyLabs is a platform that helps organizations in healthcare and allows users to deploy automated digital engagement systems.

Key JourneyLabs features:

User-Friendly Interface Customizable Solutions Integration Capabilities Scalability

Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size.

Key Preferred Patron features:

Marketing SMS Text Messaging Email Marketing Digital Rewards Management

Visit website paid $149.0 / Monthly (Small Biz Edition - White labeled (5,000 Active Member Limit))

Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness.

Key Custellence features:

User-Friendly Interface Collaboration Features Customizable Templates Integrations

freemium $30.0 / Monthly (Professional Plan, per seat pricing)

Session Replay.

Key Auryc features:

Comprehensive User Insights Real-time Data Session Replay Ease of Integration

Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Key Pointillist features:

Comprehensive Customer Journey Analytics Real-Time Insights User-Friendly Interface Integrations with Multiple Data Sources

Mapovate is a platform that allows users to create a smarter customer journey for the brands to help them understand their experience.

CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.

Key CEMantica features:

Comprehensive CX Toolset User-Friendly Interface Collaboration Features Customization Options

Manage customer insights, personas, and journeys in one place. Designed for remote collaboration and CX alignment. Get it free.

Key TheyDo features:

Comprehensive Journey Mapping Collaborative Features User-Friendly Interface Integration Capabilities

Create customer journey maps, personas & impact maps online.

Key Uxpressia features:

CJM Multi-Persona CJM Personas Collaborative Workspace

freemium $36.0 / Monthly

With the Webtrekk App, you can access your most important analyses and reports from your Webtrekk...

Key Webtrekk features:

Comprehensive Analytics Customization Data Privacy User-Friendly Interface

Open Source

Optimove is a retention automation platform powered by predictive micro-segmentation technology. Optimove allows marketers to easily schedule, execute and analyze the performance of every customer marketing campaign.

Key Optimove features:

Personalized Marketing Multi-Channel Campaign Management Advanced Analytics Automated Segmentation

Automated customer journey discovery, visualisation and analytics for marketers and PMs, helping automatically to find out points where customers are stuck and leave your product.

freemium $50.0 / Monthly (Pro)

Instagram, Facebook and Twitter Analytics.

Key Seekmetrics features:

User-Friendly Interface Comprehensive Analytics Affordable Pricing Multiple Account Management