Software Alternatives & Reviews


Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

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Custellence is used by CX professionals across the globe and by teams at companies such as Microsoft, Veeva, Volvo, Polestar, Eon, Dandy and Takeda.

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Custellence Alternatives

The best Custellence alternatives based on verified products, community votes, reviews and other factors.
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  1. 21

    Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

    freemium €19.0 / Monthly (Basic plan, billed monthly per user)

  2. 16

    Create customer journey maps, personas & impact maps online

    freemium $20.0 / Monthly

  3. 12

    Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

  4. 10

    JourneyLabs is a platform that helps organizations in healthcare and allows users to deploy automated digital engagement systems.

  5. Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

  6. Create customer journey maps quickly and easily with Narrandum - the digital service design tool.

    freemium €17.95 / Monthly (Pro - unlimited support, sharing and collaboration)

  7. 10

    Mapovate is a platform that allows users to create a smarter customer journey for the brands to help them understand their experience.

  8. NGDATA provides consumer intelligence management solutions to help enterprises interact better with customers.

  9. Manage customer insights, personas, and journeys in one place. Designed for remote collaboration and CX alignment. Get it free.

  10. CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.

  11. From exploration to production, Gradient enables individuals and teams to quickly develop, track, and collaborate on Deep Learning models.

  12. Optimove is a retention automation platform powered by predictive micro-segmentation technology. Optimove allows marketers to easily schedule, execute and analyze the performance of every customer marketing campaign.

  13. The most powerful solution for optimizing the online customer experience with testing, insights and personalization.

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Author of Custellence's details: | Publisher: SaaSHub
Categories: Customer Journey, Customer Experience, Marketing Platform, Personas