Top 12 Open-Source Alternatives to ProProfs Knowledge Base

ProProfs Knowledge Base

ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

Product categories

CRM Customer Service Customer Support Documentation Help Desk Internal Knowledgebase Knowledge Base Knowledge Management Live Chat Note Taking Task Management WiKi

Summary

The top open-source alternatives to ProProfs Knowledge Base are osTicket, Wiki.js, and GitBook. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Wiki.js Landing Page
2

Wiki.js

An open source, modern and powerful wiki app built on Node.js, Git, and Markdown.
Pricing:
- Open Source
#WiKi #Knowledge Base #Documentation 67 social mentions
GitBook Landing Page
3

GitBook

Modern Publishing, Simply taking your books from ideas to finished, polished books.
Pricing:
- Open Source
#Documentation #Documentation As A Service & Tools #Knowledge Management 2 social mentions
ChatWoot Landing Page
4

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
FreeScout Landing Page
5

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
Documize Landing Page
6

Documize

Enterprise-grade wiki and knowledge management platform
Pricing:
- Open Source
- Free
- Free Trial
#Productivity #Task Management #Project Management 2 social mentions
Tiki Wiki CMS Groupware Landing Page
7

Tiki Wiki CMS Groupware

Tiki Wiki CMS Groupware, also known as Tiki (or TikiWiki), is a full-featured, web-based, multilingual, all-in-one Free/Libre Open Source Software solution. Tiki can be used to create all kinds of web apps, portals, knowledge bases, intranets, etc.
Pricing:
- Open Source
- Free
#CMS #Blogging Platform #Website Builder
Happi.team Landing Page
8

H

Happi.team

Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
Drift Landing Page
9

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
Zammad Landing Page
10

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
Foam Landing Page
11

Foam

Personal knowledge management and sharing on VSCode & GitHub
Pricing:
- Open Source
#Note Taking #Knowledge Base #Knowledge Management 45 social mentions
Balsa Knowledgebase Landing Page
12

Balsa Knowledgebase

Balsa is a company-wide knowledgebase that you can store and share your most important documents within the company, using highest security standards.
Pricing:
- Open Source
- Freemium
- Free Trial
- $79.0 / Monthly (Up to 20 users)
#Productivity #Open Source #Knowledge Base