Top 7 Open-Source Alternatives to Labidesk

Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

Product categories

CRM Calendar Chat Support Chatbot Platforms & Tools Chatbots Customer Experience Management Customer Interaction Customer Service Customer Support Email Help Desk Live Chat

Summary

The top open-source alternatives to Labidesk are Drift, Desk360, and Helpy.io. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Drift Landing Page

1

Drift

A messaging app that helps you grow your business.

#Customer Support #Help Desk #CRM 1 social mentions
Desk360 Landing Page
2

Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
Pricing:
- Open Source
- Freemium
- Free Trial
#Customer Support #Customer Service #Customer Experience Management 3 user reviews
Helpy.io Landing Page
3

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions
Spark Mail Landing Page
4

Spark Mail

Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues
Pricing:
- Open Source
#Email #Email Clients #Calendar 30 social mentions
osTicket Landing Page
5

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 38 social mentions
Zammad Landing Page
6

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
Chaskiq Landing Page
7

Chaskiq

Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
Pricing:
- Open Source
#Customer Support #Live Chat #Help Desk 3 social mentions