Labidesk Alternatives & Competitors

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI.

Key SysAid features:

Helpdesk Automation Workflow Automation Service order workflow CMDB

Try for free paid Free Trial

The easiest help desk system for a team like yours. .

Key HelpDesk features:

Integrations Collaboration Tool Ticket management Automation

paid Free Trial $4.0 / Monthly (per agent)

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Key Buffer features:

Ease of Use Multi-Platform Support Post Scheduling Analytics and Reporting

Open Source

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

The platform for exceptional customer service at scale.

Key Front features:

Unified Inbox Collaboration Integrations Automation

Manage all your social media conversations, comments, reviews, and support requests in a single, shared inbox. Boost Sales on Social Channels via Messaging.

Key Juphy features:

Social Inbox OpenAI Integration Conversion Tracking Social CRM

freemium

Multi-channel customer support software.

Key Crisp Chat features:

User-Friendly Interface Multi-Channel Support Real-Time Notifications Customizable Chatbox

freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

Slack-first ticketing for internal helpdesk.

Key Halp features:

Integration with Slack and Microsoft Teams Ease of Use Automation Customizable Forms

Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Key ProProfs Help Desk features:

User-Friendly Interface Customization Options Multi-channel Support Automation Features

paid Free Trial $10.0 / Monthly

A messaging app that helps you grow your business.

Key Drift features:

Real-time Customer Engagement AI-Powered Chatbots Advanced Analytics Integration Capabilities

Delight your customers, from wherever you are.

Key Freshworks features:

User-Friendly Interface Integration Capabilities Comprehensive Features Scalability

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Key Kayako features:

Unified Customer Service Platform Intuitive User Interface Customization Options Customer Self-Service Portal