Genesys PureCloud Alternatives & Competitors

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Key tawk.to features:

Free Plan Customizable Widget Multilingual Support Integration with Other Tools

Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch.

Key Gruvi.ai features:

Unified Omnichannel Inbox Chloe AI Agent 5-minute Setup Human Empathy Engine

Try for free freemium

JivoChat is a live chat that enables you to talk to visitors on your website.

Key JivoChat features:

Multi-Platform Integration Real-Time Visitor Monitoring Customizable Chat Widgets Mobile App

TextUs is the leading businesses texting platform for professionals.

Key TextUs features:

Ease of Use Real-time Communication Integrations Automation Features

Reimagine how you connect with prospects and customers.

Key Freshdesk Omni features:

User-Friendly Interface Omnichannel Support Customization and Scalability AI-Powered Tools

Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.

Key Live Guide features:

Real-time Communication Customizable Interface Multi-language Support Integration Capabilities

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

freemium $15.0 / Monthly (Small)

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)

Chat.io is a live chat app that makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere. .

Key Chat.io features:

Integration with LiveChat Customizable Chatbots Multi-Channel Support AI-Powered

Add free live chat to any web page. Chatango is a live group on your site.

Key Chatango features:

Real-time Communication Customizable Chat Widgets No Registration Required Embedding Options

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

Key User.com features:

Free Trial Integrations Analytics and Reporting Easy to Set-up and use

paid Free Trial

Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.

Key Lucky Orange features:

Real-Time Analytics Heatmaps Session Recordings Conversion Funnels

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Key Kayako features:

Unified Customer Service Platform Intuitive User Interface Customization Options Customer Self-Service Portal