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Genesys PureCloud VS JivoChat

Compare Genesys PureCloud VS JivoChat and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management

JivoChat logo JivoChat

JivoChat is a live chat that enables you to talk to visitors on your website
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25
  • JivoChat Landing page
    Landing page //
    2023-06-28

Genesys PureCloud videos

+ Add

Genesys PureCloud User Training

JivoChat videos

+ Add

JivoChat Review - Unlimited Live Chat On WordPress & Omnichannel Customer Service

More videos:

  • Review - Mike's JivoChat Live Chat Review - SmartSites Partners

Category Popularity

0-100% (relative to Genesys PureCloud and JivoChat)

Genesys PureCloud

JivoChat

Customer Support
16 16%
Customer Support
84% 84
Communication
100 100%
Communication
0% 0
Live Chat
0 0%
Live Chat
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureCloud and JivoChat

Genesys PureCloud Reviews

We have no reviews of Genesys PureCloud yet.
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JivoChat Reviews

What are alternatives to LiveChat?
You can try JivoChat: Omnichannel business messenger that helps you connect with your website visitors where they are while increasing conversion rates.
Source: www.quora.com

What are some alternatives?

When comparing Genesys PureCloud and JivoChat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

TextUs - TextUs is the leading businesses texting platform for professionals.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Freshworks Live Chat - Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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