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Genesys PureCloud VS Live Guide

Compare Genesys PureCloud VS Live Guide and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management

Live Guide logo Live Guide

Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25
  • Live Guide Landing page
    Landing page //
    2021-09-23

Genesys PureCloud videos

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Genesys PureCloud User Training

Live Guide videos

+ Add

YouTube TV Review Live Guide and Local Channels - YouTube TV Channel Lineup and DVR Features

Category Popularity

0-100% (relative to Genesys PureCloud and Live Guide)

Genesys PureCloud

Live Guide

Customer Support
25 25%
Customer Support
75% 75
Communication
100 100%
Communication
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys PureCloud and Live Guide, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

TextUs - TextUs is the leading businesses texting platform for professionals.

Freshworks Live Chat - Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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